Customer Service Specialist - Alum Rock - Part Time - $17.00/hr
Job description
Major Responsibilities:
- Responsible for customer assistance, cash register operation, sales/monetary transactions, opening/closing procedures.
- To maintain positive customer and employee relations; reporting any problems/complaints immediately to the store manager.
- To assist with inventory, display, merchandising and placement of stock on the sales floor, stock rotation and markdowns.
- To assist with picking/straightening up or arranging merchandise and housekeeping tasks (including restrooms) to ensure a neat, clean and safe working environment.
- To become familiar with and use proper handling techniques and equipment to ensure safe handling of merchandise.
- To become familiar with and follow store policies and procedures as well as general company policies.
- To be aware of possible damage, theft or potential safety hazards, reporting observations immediately to the store manager.
- Follows and enforces all company procedures.
- Performs other duties as requested.
Job Specifications:
Proficient in the English language
Education/License Required:
None
Experience/Knowledge Required:
Retail sales and /or cash handling experience strongly desired
Equipment Used:
Ten-key or calculator, telephone, personal computer, printer, fax machine, cash register
Pushcarts, boxes, barrels, hand trucks, z-racks, clothing/display racks, mattress carts.
Aptitudes/Skills/Temperament:
- Ability to maintain self-control and deal effectively with the public and work in cooperation with co-workers.
- Ability to tactfully explain decisions or present information clearly, as it pertains to store policies.
- Ability to perform arithmetic, and count money/change quickly and accurately.
- Ability to learn and accurately perform opening/closing procedures, cash register operation and related paperwork quickly and accurately as they pertain to store operations.
- Ability to coordinate hand-eye-foot movements to safely handle and/or move merchandise to minimize damage, eliminating hazards and accidents/injuries.
- Ability to move hands and fingers quickly to count money/change and operate cash registers.
- Ability to accept directions, follow procedures and perform both repetitive and varied duties without loss of composure or efficiency.
- Ability to understand and communicate clearly in English.
Emotional Effort:
Must have demonstrated experience and ability working in a dynamic, fast-paced and time-flexible working environment
Job Setting:
Work is performed on an enclosed storeroom floor. The area is heated and ventilated. Stores have a receiving area where work is performed on a daily basis.
Dust and dirt are controlled by daily cleaning and are insignificant. Working/standing surface is uniform. Noise and vibrations are not significant; however radios and televisions may be turned on.
Physical Demands:
Fast work pace with constant standing and walking
The job involves light physical work demands requiring lifting 30 lbs maximum with frequent lifting and/or carrying objects weighing up to 10lbs. Large or heavy items are moved by using appropriate material handling equipment and/or with assistance from co-worker. Safety handling procedures must be followed.
Normal or corrected talking, hearing, and seeing abilities are sufficient to perform required tasks.
Job Type: Part-time
Pay: $17.00 per hour
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekend availability
Work Location: One location
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