Job description

Become a part of our Massage Heights family and help us have fun, be something bigger than ourselves, inspire others, educate each other and love life. We are in search of a Front Desk Customer Service Sales Associate, who is interested in growing with us. We love to change lives, take care of others, be happy, have fun and challenge one another for the greater good.

A career with our family, allows you to fulfill your passion of improving lives with every interaction. Some of what we offer to help you on your way:

• Competitive Hourly Rate plus commissions
• Flexible work hours
• Advanced tools and resources
• Sustained growth opportunities
• Employee massage benefits at a reduced cost for your health and wellness
• Paid Vacation
• Professional work environment in a clean and calming atmosphere
• And Much More

Responsibilities:

• Confidently recommend products and services to guests based on services rendered and recommendations of therapists
• Schedule appointments and guide guests to appropriate therapists to meet their needs
• Greet guests and members in person and on the phone with a positive demeanor
• Educate guests on current sales promotions and special offers
• Ensure complete customer satisfaction
• Exhibit a team player mentality “We have your back”
• Demonstrate dedication to achieving positive life changing experiences

Qualifications:

• Excellent guest service and communication skills
• Must have sales or retail and guest service experience
• Strong understanding of basic computer software and ability to learn new systems
• Fast learner with a positive, energetic attitude
• Critical thinking skills, including customer conflict resolution
• Passion for communicating with people and providing exceptional service on a consistent basis

Take the Next Step - Elevate Your Career

We are looking for the next great Front Desk Customer Service Sales Consultant to join our family.

Compensation: $11.50 - $13.00 per hour, plus bonus and commission opportunities

We believe in the healing power of touch and the wonderful work that massage therapists and estheticians truly do to change the world one fantastic body at a time. We have wonderful opportunities for those seeking a place of acceptance, respect, and validation of their unique talents and personality.

Join the Family at Massage Heights

Our brand purpose is to Elevate the Lives of the People we Touch. We believe our family members promote healing by providing mental and physical wellness. Our organization is built around our purpose. We are focused on creating a positive impact in our local communities one guest at a time. If you have ever thought of becoming a Massage Therapist or know someone that would like to, we have a program that even helps assist with part of the tuition, and additional options may be available with a Massage Therapy school. We would like to help those who are interested in going to school for Massage Therapy, and help an industry that helps take care of others. We are looking for Customer Service Sales Associates but we have other jobs available to work with us, while you go to school for Massage Therapy. Let us know if you or anyone you know would love to become part of a world where we take care of others and we can help you get in touch with a school admissions representative during the onboarding process.

We value being Loyal, Authentic, Diligent and Passionate. We work to build a diverse and inclusive organization that is loyal to our Team Members. We are authentic in our commitment to making Massage Heights the employer of choice. We are passionate about finding ways to provide a safe and fun-loving employee culture. We are diligent in providing a consistently elevated experience.

Massage Heights is a family-owned business where all team members are family. If you are passionate about elevating the lives of the people in your community, we would love for you to give us a chance to work with you.

Job Types: Full-time, Part-time

Pay: $13.00 - $30.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Work Location: One location

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