Job description

Customer Service Representative:

The CSR bridges the gap between the guest and the sales team.

The Sewell team is searching for a friendly, interactive, and outgoing individual who can excel in assisting our guests in the sales department. Our Customer Service Representative is the front line of guest relations, as they greet customers on the lot, assist them in browsing inventory, test driving, and providing valuable product knowledge. This role is not a 'sales' role, but is a great fit for a client-oriented, friendly person that enjoys automotive and working with a fast paced team.

Our perfect candidate is open to being outside in various weather conditions, being active throughout the day, and actively starting conversations with new guests!

Schedule: Full-Time and Part-Time Opportunities, flexible

Operating Hours: 9:30 a.m. to 6:30 p.m. from Monday to Friday, and 9 a.m. to 6 p.m. on Saturday

Pay: Starting at $15 an hour

Requirements:

• High school diploma or GED
• Valid driver license and acceptable driving record
• Background and drug screening

Job Responsibilities:

• Greeting & interacting with guests coming onto the property
• Use product knowledge to match customers wants and needs into options to showcase
• Create lasting relationships to ensure customer/brand loyalty
• Understand and implement dealership sales processes
• Facilitate gathering key contact information from guests to assist in sales process
• Present and demonstrate vehicle features
• When needed, assist team with tracking and moving inventory, maintaining cleanliness of property & vehicles
• When needed, assist in delivering vehicles to guests
• Remain up-to-date on products, market trends and certifications through Ford & Lincoln
• Maintain records via Client Relationship Management (CRM) software
• Ability to work in various weather conditions

Benefits:
(full time team members are eligible after waiting period)

including medical, vision and dental insurance, 401K retirement savings plan, company paid life insurance, paid time off, company paid continuing education and training. Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.

About Our Dealership:

Sewell strives to be a place where people Love to work and Love to do business. At Sewell, we recognize the value of continuous growth. We believe every member of our team has unique talent and we are committed to helping them reach their full potential. If you're looking for a team that can help you reach new heights, complete the application!

Job Types: Full-time, Part-time

Pay: $15.00 per hour

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