Customer Service Representative/Dispatcher

Full Time
San Diego, CA 92126
Posted
Job description

Workway is a professional staffing firm, working with organizations across the country to place exceptional candidates. We are looking for a Dispatcher responsible for creating, dispatching, updating, and closing out service requests.

Your specific duties will include:

  • Answer incoming phone calls.
  • Review and respond promptly to all internal and external customer communications.
  • Open service requests in a timely manner.
  • Dispatch, update, and close out service requests.

Provide miscellaneous reports

Specific qualifications for the position include :

  • 1-year Dispatch or call center experience
  • Proficient in MS Office.
  • Excellent verbal and written communication skills.
  • Be able to write reports, and maintain logs
  • Excellent customer service skills.

Pay Rate: $18.00 an hour

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Employees have access to healthcare benefits including medical, dental, and vision as well as a 401(k) plan.

Let one of our recruiters assist you in finding and preparing for interviews with our clients. Whether you are interested in a direct hire, temp-to-hire, or temporary position, Workway can help you to put your best foot forward. Contact us today!

Workway, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances.

Job Types: Full-time, Part-time

Pay: $18.00 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Vision insurance

Schedule:

  • Evening shift
  • Monday to Friday

Ability to commute/relocate:

  • San Diego, CA 92126: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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