Customer Service Representative
Full Time
Houston, TX 77030
Posted Today
Job description
At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.
Job Summary
Position responsible for customer service, issuance of parking contracts and front desk duties, accounts receivable, accounts payable, monthly closing, general office duties, correspondence, reports, and inputting of parking control data. Job Description
Minimum Qualifications
Education: High school diploma or GED
Licenses/Certifications: (None)
Experience / Knowledge / Skills:
Principal Accountabilities
Job Summary
Position responsible for customer service, issuance of parking contracts and front desk duties, accounts receivable, accounts payable, monthly closing, general office duties, correspondence, reports, and inputting of parking control data. Job Description
Minimum Qualifications
Education: High school diploma or GED
Licenses/Certifications: (None)
Experience / Knowledge / Skills:
- Proficient in oral and written communication skills.
- Excellent knowledge and practice of customer service skills.
- Good knowledge of basic mathematics.
- Ability to accurately conduct and record monetary transactions.
- Working knowledge of Microsoft Word and Excel and use of 10 key by touch.
- Demonstrates commitment to the Partners-in-Caring process by integrating our culture in all internal and external customer interactions; delivers on our brand promise of "we advance health" through innovation, accountability, empowerment, collaboration, compassion and results while ensuring one Memorial Hermann.
Principal Accountabilities
- Prepares correspondence, reports, and memos as well as general filing and clerical duties.
- Monthly billing and closing for the department.
- Accounts receivable and accounts payable.
- Varied duties regarding employee transportation issues as directed.
- Handles cash drawer related to customer service function and balance at close of each day.
- Inputting information into the parking system computer.
- Ensures safe care to patients, staff and visitors, adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity of service.
- Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
- Other duties as assigned.
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