Customer Service Representative
Job description
Fives DyAG Corp. is looking for a Customer Service Associate in the Cincinnati, OH area.
Job Responsibilities
- Create and track sales orders, purchase orders, and invoices
- Maintain a high level of professionalism with customers demonstrating excellent customer service
- Ensure orders are input accurately and follow up on missing information and open orders
- Control and manage incoming and outgoing documents
- Respond to customer questions with accurate and relevant information promptly
Qualifications
- A high school diploma or equivalent preferred
- 2+ years of experience in customer service required
- Able to complete assigned tasks working with little to no supervision
- Good written and oral communication skills and excellent organizational skills
- Experience using Microsoft Excel and Word
- Good interpersonal and leadership skills
- Knowledge of purchasing or inventory management is desirable
Job Type: Full-time
Pay: $40,000.00 - $50,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 2 years (Preferred)
Work Location: In person
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