Job description

Our call center located in Ruston, LA is currently searching part-time & full-time Customer Service Representatives to join our team. If you have excellent communication skills, are up-to- date on technology and have previous customer service experience, this could be your next career move.

Job duties include:

• Receive calls in a timely manner, provide excellent customer service to clients.
• Obtains client information by answering telephone calls; verifying information
• Informs clients by explaining procedures; answering questions; providing information
• Manages reported issues by creating and updating support tickets
• Maintains and improves quality results by adhering to standards and guidelines
• Work as a team-player

Work Schedule: The call center operates from 8:00 am - 10:00 pm Mon-Sat, closed Sunday. We are flexible to work with your schedule. For part-time, minimum 20 hrs/wk worked and up to 29 hrs/wk. For full time, need consistent 38-40 hrs/wk. We also require 3 Saturday shirts a month.

PLEASE INCLUDE COVER LETTER AND AVAILABILITY IF YOU'RE INTERESTED IN THIS OPPORTUNITY.

Correct Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

#AOJ

Job Types: Full-time, Part-time

Pay: $12.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Night shift
• Weekend availability

Education:

• High school or equivalent (Required)

Experience:

• Customer Service: 1 year (Preferred)

Work Location: One location

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