Job description
We’re seeking a positive, personable customer service representative for a rewarding career opportunity! You’ll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and can’t wait to get started!
Compensation:$55,000 - $67,000
Responsibilities:- Respond to customer inquiries, product and service questions, and customer complaints
- Utilize scripts to handle difficult customer situations and bring them higher up, if necessary
- Provide thorough follow-ups to customer interactions, ensuring customer satisfaction
- Keep customer satisfaction levels high by providing accurate information, resolving issues, and mitigating complaints
- Maintain customer accounts and update with new account information as needed
- Work closely with the sales lead to stay up-to-date on service and product knowledge
- Excellent active listening, interpersonal, and communication skills
- Strong knowledge of customer interface and interaction
- High school graduate, G.E.D. recipient, or equivalent
Our mission is to inspire the next generation with optimism, teamwork, and results. We adhere to our core values and have a people-oriented environment that is exciting and professional! We encourage personal growth for our associates as we expand our business into new markets. We offer limitless advancement opportunities with promotions based on performance and experience. Hard work and having fun are what we're all about.
Hr@arasglobalinc.com
https://arasglobalinc.com/
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