Customer Service-Patient Services Inbound/Outbound Call Center

Full Time
Maryland, NY
Posted
Job description

Job Summary:
Customer service experience, call center experience.

This is an internship position 25-40 hours per week, in office.

ESSENTIAL DUTIES AND RESPONSIBILITIES
* Analysis & Evaluation
* Data Analytics
* Data entry and follow up in credentialing software.
* Cross Functional Participation
* Identify Gaps in CX
* Comprehension of Rad Net Technology Options
* Create and Make Presentation

MINIMUM QUALIFICATIONS, EDUCATION AND EXPERIENCE
* Excellent written and verbal skills
* Strong ability with Microsoft products: Outlook, Word & Excel.
* Skilled in Technology Navigation-Text, Chat, ChatGPT, Multi-Platform integrations

* Hi Level skill in Gap Identification & process mapping

Job Types: Part-time, Internship

Pay: From $15.00 per hour

Benefits:

  • Health savings account
  • Tuition reimbursement

Schedule:

  • Day shift
  • Monday to Friday

Work Location: In person

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