Job description

As a customer service crew member, you will be responsible for assisting customers with check-in and boarding of their flight with caring, friendliness, and transparency in a safe environment.

Deliver remarkable customer service by listening and effectively communicating while demonstrating knowledge of company standards.

Facilitate check0in boarding, and baggage management by validating customer documentation and maintaining strict adherence to on-time performance.

Maintain a one crew attitude and actively assist other crewmembers with a focus on the overall performance of the team.

Contribute to station on-time performance.

Handle all customer complaints and special requests for services with quick decision-making and strong communication skills, in accordance with company standards and procedures.

Job Type: Part-time

Pay: $14.00 - $16.00 per hour

Schedule:

• 4 hour shift
• 8 hour shift

Ability to commute/relocate:

• Newport News, VA 23602: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you available to work Tuesdays 6:00am - 10:00am and/or 11:00am - 3:00pm?
• Are you available to work Thursdays 6:00am - 10:00am and/or 11:00am - 3:00pm?
• The available days for this position are Sunday, Tuesday, and Thursday.
• Are you available to work Sundays 6:00am - 10:00am and/or 11:00am - 3:00pm?
• Failure to answer all questions and complete the customer service assessment may result in disqualification.
• Do you have recent experience working at an airline counter?

Experience:

• customer sercice: 1 year (Preferred)

Work Location: One location

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