Job description

LegalMatch offers a dynamic, yet casual and fun work atmosphere with training and ongoing support. We recognize that our employees are the key to our future, so LegalMatch offers a unique environment where your ideas are always appreciated and your contributions make an important difference. Join the most successful online legal service in one of the fastest-growing industries!

What you will do:

• Review client performance and business needs to provide a proactive support in their success.
• Assist in client requests and any issues that arise.
• Serve as the point of contact for assigned clients.
• Build and maintain strong, long-lasting client relationships.
• Ensure the timely and successful delivery of our solutions according to needs and objectives.

What you bring:

• Customer support experience or experience as a Client Service Rep.
• Strong phone handling skills and active listening.
• Excellent communication and presentation skills.
• Ability to multi-task, prioritize, and manage time effectively.
• Customer orientation and ability to adapt/respond to different clients.

Perks:

• Weekends off. No nights. Monday through Friday Schedule.
• Beautiful view overlooking downtown Reno.
• Free Gym.
• Parties/Luncheons held frequently.
• Easily accessible for public transportation.

Benefits:

• $1,500 Retention Bonus!
• Health, Dental, Vision Insurance
• Employee assistance program.
• Health savings account.
• Life insurance.
• Vacation/Sick Time
• 8 paid holidays off.

LegalMatch is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

• Dental insurance
• Disability insurance
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Reno, NV 89501: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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