Job description
Come work for the world's leading family-owned pest control company with over 80 branch offices throughout the United States. Truly Nolen believes that the best way to fulfill our commitment to quality customer service is to form a partnership with our employees. We strive to provide a great work environment and a dynamic company culture for everyone at Truly. Are you looking for a company where hard work is rewarded where there are many career paths and opportunities for advancement? Do you have the following qualities? Confidence, Persistence, Drive, Ambition and Great Customer Skills?
If you answered yes….then we want to meet you!
JOB SUMMARY:
As a Customer Service Representative in our call center you will be responsible for responding to and tracking customer inquiries via phone call, email, and chat. Our CSR’s enhance our field teams, so that we can continue to provide dependability and quality service as part of our commitment to customer satisfaction. Bilingual English / Spanish a plus! We are seeking fulltime employees.
CORE RESPONSIBILITIES:
- Inbound calls relating to existing and new service
- Scheduling service appointments and sales leads
- Data Entry while ensuring accuracy of information
IDEAL CANDIDATES WILL POSSESS:
- Excellent telephone etiquette and customer service skills
- Have good listening skills
- Have basic math aptitude, typing skills and be computer literate
- Be able to type a minimum of 35WPM
COMPENSATION AND BENEFITS:
Truly Nolen offers great compensation. For our FT employees we offer an employee focused benefits package including: Medical/Dental/Vision, HSA, Short/Long Term Disability, Life Insurance, Paid Vacation, Matching 401k, Employee Assistance Program (EAP) and Wellness Program.
nan.marchello@trulynolen.com
Job Type: Full-time
Job Type: Full-time
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