Job description

Come start your career with a growing, relationship-driven community bank seeking a highly talented Customer Care Center Banker. Fidelity Bank strives to be the “Best Bank” for clients, and to do that, Bankers provide a superior customer experience both over the phone and in a virtual environment. A Customer Care Center Banker answers incoming calls, chats, and emails while providing clients with the best financial solution through a virtual/digital environment. The Bank provides all the training and mentorship you need to support your success as a Fidelity Banker. Our most successful bankers truly care about people, are technically adept, and like to connect with our customers! If you are looking for a career with plenty of growth potential, and have the desire to truly make a difference in the lives of clients, the Customer Care Center may be just the place!

Recognized as one of the “Best In State Banks” by Forbes Magazine for the second time, the American Bankers’ Association has also ranked Fidelity Bank one of the “Top 200 Community Banks in the U.S.” for 5 years in a row, and the Bank has been awarded “Best Bank” by the readers of the Scranton Time 6 years in a row. Fidelity offers a positive and supportive environment, focusing on work/life balance, encouraging volunteerism, and investing in education and training. To be considered for this exciting opportunity with a growing community-focused bank, forward your resume.

Job Types: Full-time, Part-time

Pay: $16.00 - $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay

Experience:

• Customer Service: 2 years (Preferred)
• Call Center: 2 years (Preferred)
• Sales: 2 years (Preferred)
• Banking: 1 year (Preferred)

Work Location: In person

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