$18.86/hr, 40 hrs/wk, 52 wks/yr

NACOG Community Services offers a hybrid in office/remote work schedule once training has been successfully completed.

SUMMARY

In compliance with Federal Law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Working under general supervision and with moderate difficulty this position is responsible for assisting low-income households with obtaining community services to help meet their basic needs. This position is also responsible for providing ongoing case management services and community resource referrals to clients to further promote self-sufficiency.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Interviews applicants to assess the needs and eligibility of applicants for services
• Prioritizes and schedules the intake process for qualified applicants to identify, initiate, and refer services that will best address their needs
• Provides ongoing case management to clients, including follow-up to assess and address further needs
• Conducts outreach activities including attending community events and committee meetings to promote CSA services
• Collaborates and coordinates with other agencies to provide comprehensive services that appropriately address the needs of each client
• Conducts home visits to ensure community services to homebound clients
• Provides financial management education and coaching to clients to help them achieve improved financial health
• Compiles data and prepares and submits monthly reports as necessary to ensure program compliance and to meet state and federal requirements

Other related duties as assigned.

EDUCATION AND/OR EXPERIENCE:

Bachelor’s Degree from an accredited college or university in social services, psychology, behavioral sciences, or other related field of study; and two years’ experience in social services, psychology, behavioral sciences, or other related field of study; OR an equivalent combination of education, training, and experience which demonstrates the ability to perform the duties of the position.

CONDITIONS OF EMPLOYMENT:

• Criminal Background Check
• Fingerprint Clearance Card, Level I
• Motor Vehicle Report (annual)

CERTIFICATES & LICENSES:

N/A

TECHNICAL COMPETENCIES:

N/A

GENERAL COMPETENCIES:

• Communication skills
• Cultural competence
• Discretion
• Mathematical proficiency
• Office competence
• Organizational skills
• Public speaking

TRAVEL REQUIRED:

< 5% X < 25% < 50% < 75% 100%

PHYSICAL REQUIREMENTS & WORK ENVIRONMENT:

Physical Activity: Frequent walking, sitting, listening, talking, reaching, lifting, finger use, grasping, and repetitive motion. Occasional standing, climbing, balancing, stooping, kneeling, crouching, and feeling.

Physical exertion: ___ Sedentary; X Light; ___Medium; ___ Heavy; ___ Very Heavy. Work involves exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

Visual requirements: Close visual acuity for compiling and analyzing data; viewing a computer screen; and reading.

Working conditions: This position is regularly exposed to infectious disease. Working conditions also include occasional temperature changes and potential physical harm.

NACOG is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, genetic information, or any other characteristic protected by the state, federal, or local law. NACOG is committed to providing access, equal opportunity and reasonable accommodation for individual with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact the Human Resources Director, 928-774-1895, HR@nacog.org.