Job description

POSITION SUMMARY

Demonstrating a strong commitment to providing quality employee education and innovation, the Corporate Training Coordinator creates a supportive environment that provides access to on-going and well-coordinated learning activities with the goal of maintaining the highest quality of service for employees.

Develops and implements training and educational programs ensuring that all staff are appropriately prepared for their jobs by developing, implementing, scheduling and facilitating training programs that effectively use methods such as classroom training, workshops, conferences, and seminars. Develops and organizes training manuals, multimedia visual aids, and other educational materials. Sets performance metrics, evaluates productivity, and collaborates with managers to identify skill gaps in the employee population.

The Corporate Training Coordinator will also attend community meetings as assigned and act as a liaison for management. Additionally the Corporate Training Coordinator will ensure all special programs are trained and coordinated for employees. This position reports to the Chief Development Officer.

PRIMARY ACCOUNTABILITIES

Achieve Results

· Ensures all special programs materials are updated and provided to employees.

· Identifies and analyzes training and educational needs to develop new training programs or modify and improve existing programs.

· Coordinates with management to identify training needs based on projected changes, required compliance requirements, strategic initiatives and other factors, and providing recommendations for improvement.

Operational Excellence

· Coaches and develops others: identifies the developmental needs of others through coaching, mentoring and otherwise helps others improve their knowledge or skills.

· Evaluates the effectiveness of training programs, providing recommendations for improvement.

· Thinks creatively: develops designs, and creates new applications, ideas, relationships, systems or products.

· Ensures corporate trainings are delivered in an effective and timely manner.

Relationships

· Develops and ensures effective, positive relationships within and among management, the clinical staff, patients, vendors, contractors, and related resources.

Leadership and Stewardship

· Ensures all actions, job performance, personal conduct and communications represent the organization in a highly professional manner at all times.

· Upholds and ensures compliance with and attention to all corporate policies and procedures, as well as the mission and values of the organization.

PRIMARY TASKS & DUTIES

· Designs, improves and expands ongoing staff development and education based on both the organization’s and the individuals’ needs.

· Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, measures effects of training, keeps up to date technically and applies new knowledge to job, to benefit others.

· Ensures statutory training requirements are met.

· Selects and uses training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts.

· Produces training materials for in-house courses.

· Devises individual learning plans as requested by management.

· Expands development programs and devises strategies for the organization’s training program.

· Amends and revises programs as necessary, in order to adapt to changes occurring in the work environment.

· All other duties as assigned

SKILLS

· Strong written and verbal communication skills.

· The ability to multitask.

· Strong technical skills, including proficiency with Microsoft Office applications and the operation of media equipment, such as projectors, DVD players and personal computers.

· Understanding of e-learning techniques, and where relevant, involvement in the creation and/or delivery of e-learning packages.

· Up to date with developments in training utilizing relevant journals, going to meetings and attending relevant courses.

· Researching new technologies and methodologies in workplace learning and presenting this research.

ABILITIES

· Strong public speaking and presentation abilities for training a variety of topics to multiple audiences.

· Ability to research topics, disseminate information in order to design appropriate training material.

· Establishes and maintains interpersonal relationships, develops collaborative working relationships with others.

· Provides guidance and expert advice to management or other groups on technical, systems- or process-related topics.

ESSENTIAL FUNCTIONS/KEY COMPETENCIES

• Critical Thinking: Ability to design or assess materials that help staff comprehend the topics. Understanding the basics of adult learning as well as the needs of individual employees and judge what will work using logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions, or approaches to problems and challenges.
• Decision Making: Ability to choose the best programs to meet the needs of the organization.
• Communication Skills: Ability to present materials to various groups of employees, speaks interpersonally with individuals at all levels, report to management and meet with vendors. Must be friendly, clear, and a strong speaker.
• Management: May be in charge coordinating, motivating, and training large groups of employees.

COMPLIANCE

This position requires compliance with Chesapeake Health Care. Requirements of Conduct/Work Rules, Compliance Program, and policies and procedures. Failure to comply, which may include the failure to report any conduct or event that potentially violates legal or compliance requirements of our written standards, will be met by the enforcement of disciplinary action, up to and including possible termination, in accordance with our compliance program policy and procedures.

POSITION REQUIREMENTS

Education

§ Bachelor's degree plus 3 - 5 years’ experience OR equivalent combination of education and experience with minimum of 5 years’ experience in training

§ Certification is preferred, but not required.

Experience

§ Five to seven years of training and development experience.

Job Type: Full-time

Pay: From $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Ability to commute/relocate:

• Salisbury, MD: Reliably commute or planning to relocate before starting work (Required)

Experience:

• training: 5 years (Preferred)

Work Location: One location

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