Consumer Access - AdventHealth Ottawa

All the benefits and perks you need for you and your family:

• Vision, Medical & Dental Benefits from Day One
• Student Loan Repayment Program

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Part Time Every other Weekend Saturday and Sunday

Shift: 6:15AM – 6:45PM

Location: AdventHealth Ottawa

1301 S. Main Street, Ottawa, KS 66067

The community you’ll be caring for:

Your health extends far beyond the physical. That’s why AdventHealth Ottawa, formerly Ransom Memorial Health, is committed to strengthening your body, mind and spirit. Our providers, specialists and staff serve the local community in and around Franklin County. With our whole-hearted support, you can start on the path to wellness today.

The role you’ll contribute:

Ensures patients are appropriately registered for all service lines. Performs eligibility verification, obtains pre-cert and/or authorizations, makes financial arrangements, requests and receives payments for services, performs cashiering functions, clears registration errors and edits pre-bill, and other duties as required. Maintains a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary and patient access departments. Actively participates in extending exemplary service to both internal and external customers and accepts responsibility in maintaining relationships that are equally respectful to all. Provides PBX (switchboard) coverage and support as needed

The value you’ll bring to the team:

• Proactively seeks assistance to improve any responsibilities assigned to their role
• Accountable for maintaining a working relationship with clinical partners to ensure open communications between clinical, ancillary, and patient access departments, which enhances the patient experience
• Contacts insurance companies by phone, fax, online portal, and other resources to obtain and verify insurance eligibility and benefits and determine extent of coverage within established timeframe before scheduled appointments and during or after care for unscheduled patients
• Performs Medicare compliance review on all applicable Medicare accounts in order to determine coverage
• Identifies patients who may need Medicare Advance Beneficiary Notices of Noncoverage

The expertise and experiences you’ll need to succeed:

• High School Diploma or equivalent