The Alton is looking to hire a full time professional Concierge Staffer to join their team in Saint Paul, MN. As a Concierge Staff you will provide total coverage at the front desk by performing all duties relative to covering the desk, front entrance, telephones, etc. The Concierge /Staffing Assistant will be responsible for the implementation of staffing the staffing plan. The Staffing Assistant is responsible for planning, organizing and scheduling employees to ensure that labor requirements and needs are fulfilled as determined by the Director of Nursing or designee.

Working Hours

Typically, Monday through Friday 6:00 AM - 2:00 PM. On call rotation schedule for staffing needs.

Benefits: Health, Flexible Spending Account, Dental, Vision, Life, ADD, LTD, STD, Critical Illness, Accident and 401(K).

9 Paid Holidays

Generous PTO accruals

https://www.stuartco.com/benefits/

Essential Responsibilities

The duties of the staffing coordinator may include, but are not limited to:

• Answer telephone, transfer calls, and take messages in a polite and professional manner.
• In the event of an emergency vehicle coming, is responsible for locking out the elevator.
• Monitor the front door to allow access for families, vendors, and other visitors and to maintain a secure environment for the residents.
• Assist residents and families who come to the desk.
• Do a general check of the main floor at least once during shift.
• Keep current on the emergency policy manual.
• Know how to fill out incident reports.
• Know where the fire alarm main panel is, and the procedure should it go off.
• Perform various duties as requested by the Administrator.
• Know how to take basic referral information and fill out appropriate forms for marketing staff.
• Understands and adheres to established StuartCo policies and procedures.
• Ensures that all staffing decisions comply with policies and regulatory standards.
• Coordinates staffing needs at the direction of the Director of Nursing or designee and assists in determining the staffing needs and develops a staffing strategy.
• Organizes and prepares work schedules for employees to ensure the appropriate number of staff is available for each work shift. This involves working with internal employees, as well as external sources such as temporary staffing agencies.
• Establishes, creates and maintains staffing patterns and schedules for nurses and resident assistants. Utilizes On-Shift for employee scheduling.
• Assists in securing staff for absences, leaves, vacations, long term leaves, etc., adjusting schedules as required. Maintains records on vacations, sick leave, leaves of absence, holidays, excused and unexcused absences, and recommends appropriate action. Communicates with Director of Health Services/Supervisor at time of knowledge with any health concerns, MD notes involving weight restrictions/inability to work, etc. on any employee.
• Proactively prepares daily work schedules and ensuring staffing requirements are met, notifying Director of Nursing or designee in advance of changes if employee overtime is needed for approval.
• Identify hard to fill shifts, report scheduling issues and job vacancies and take proactive actions for resolutions, communicate timely with supervisor of plan(s).
• Maintain daily staffing reports and provide weekly updates to management.
• Publishes employees schedule for the month in advance and updates as required.
• Coordinate with payroll to verify staff details and working hours for correct working hours. Communicate with DHS/DON for identified information that affects employees job performance or attendance.
• Excellent Customer Service and Interpersonal Skills with both internal employees and external customers.

Other Responsibilities

• Must possess sensitivity in understanding employees' needs while maintaining a sense of balance to ensure that staffing requirements are met for the facility.
• Actively participate in new employee on-boarding and help facilitate new hire orientation.
• Ensure when needing and utilizing outside agency staff they have the needed equipment and understanding to perform their job duties for SPHC safely, (4call, call pendants, iPhone, breaks, etc.) Responsible for on-boarding new outside agency or outside agency not working at SPHC recently to know the equipment and process to safely work their shift and provide SPHC residents safe and excellent care.
• Prepare new employee on-boarding packets and schedules. Communicate with OHS/Supervisor for approval and knowledge prior to giving to new employee and employee involved in training. Assist in scheduling employee evaluations.
• Attend department meetings as required.
• Participates in in-service training.
• Maintain and safeguard confidential information and adhere to HIPPA regulations.
• Remain flexible, receptive, and adaptive to change.
• Understand and apply basic principles of infection control and safety.
• Perform special projects and assignments as requested by DON/Designee.
• Responds to emergency, fire, maintenance or security emergencies per building for possible needed assistance.
• Works closely with DHS and possibly other management team for timely communication involving staffing and discretionary employee information.
• Maintain order and inventory of all homecare supplies and areas.
• Ensure I-pods are charged, working properly, and signed out/in. Inform management when repairs are needed.

Qualifications / Skills

• High school diploma/GED.
• Minimum one to two years of experience in an administrative, assistant, or equivalent role.
• Proficient in personal computer use, familiar with Microsoft Office Suite, Excel,On-Shift and Eldermark.
• Excellent attention to details and organization skills with proven accuracy.
• Able to work with frequent interruptions.
• Excellent verbal and written communication skills. Has the ability to create and develop effective business correspondence.
• Knowledge of basic compliance areas such as privacy regulations.
• Ability to work independently as well as part of a team.
• Ability to efficiently manage people and resources.
• Experience in operating in multiple databases.

StuartCo, founded in 1970, represents a diverse array of market-rate and affordable apartment and townhome options in popular urban and suburban locations. We also offer student housing and senior housing campus which includes memory care, independent and assisted living options.

StuartCo is focused on building a workforce that is diverse and inclusive. If you’re excited about this role, but do not meet all the qualifications listed above, we encourage you to apply. We review all applications.

StuartCo is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law.