Job Description
If you are an experienced Computer Support Associate looking for a position with a leading company, Bartech can help! We are a leading staffing firm and our clients include some of the biggest companies in the nation. Our client has a need for a Computer Support Associate. This is a contract position; however it is not uncommon for assignments to transition into permanent positions with our client companies. If you have the background we are looking for, and you are interested in an opportunity to get your foot in the door with leading company, we want to talk with you!
Applicant must be eligible to work in the US for immediate opening. For this opportunity, the successful candidate will be directly employed by Bartech Staffing as a W2 employee while providing services to our end client.
Computer Support Associate
Job Responsibilities
Your specific duties as a Computer Support Associate will include:

• Performs/monitors standard processes or operations that are highly stable and/or relatively consistent in how to fix. TYPICAL EXAMPLES: imaging computers, replacing printer toner, disposing of outdated assets, and resolving trouble tickets from ServiceNow queues.
• Documents recording and/or distributing information. Has some breadth, depth and/or frequency of interaction with external contacts. Typical examples include updating assets in Asset Center, following KB articles for problem resolution, and following unit specific processes.
• Responsible for effective e-mail communications and ability to create and maintain basic documents/records: TYPICAL EXAMPLES: -contact lists -process logs -problem incidence reports -customer information updates - exterior ship orders -inventory, maintenance or other service records-handling standard facilities administration requests
• Responsible for recognizing problems with the processes/operations supported. Is responsible for resolving those problems with pre- established and documented solutions. Is responsible for reporting to others those problems that fall outside the scope of established procedures.
• Maintains equipment, supplies, data supporting processes or operations. Typical examples includes scheduling routine equipment maintenance, ordering supplies, monitoring inventory, updating data records, and interacting with suppliers.
• Applies some technical knowledge in the support of processes or operations TYPICAL EXAMPLES: -understanding basic printer operations to replace toner and pickup rollers, performing trouble shooting by following KB article to resolve end user tickets.

Computer Support Associate
Job Requirements
As a Computer Support Associate you must represent our company well by being responsible, punctual and motivated to go above and beyond the call of duty. You must also be highly detail-oriented and organized with excellent analytic and problem-solving abilities. It is also important that you display excellent

• Knowledge of computing and networking concepts and fundamentals
• Ability to use standard desktop load applications such as Microsoft Office plus intranet and internet functions.
• Knowledge of computer security policies and a general overall knowledge of computer security concepts.
• 1 year or more IT experience preferred, but recent college graduates will be considered
• Degree in an Information Technology discipline or equivalent experience. - High School or secondary diploma or equivalent
• This is a First Shift, ONSITE position
• OT/weekend/On-call work is possible, but not often required
• Some driving to other Quad City areas locations is possible if additional support coverage is needed (less than 5% of the time)

Computer Support Associate
Benefits

As a Computer Support Associate with Bartech, you will be working through an established and respected staffing organization with over 40 years of serving as a trusted partner to our client companies. We are dedicated to providing our talent with personal, responsive attention, and will assign an employee care representative to answer any questions or concerns that you might have. Depending upon the client, the assignment and your performance, you can find potential opportunities for direct employment. Your hard work and professional dedication will be rewarded with competitive compensation, including benefits.
Available benefits for Computer Support Associate Position may include (but are not limited to):

• Exceptional medical, dental, and vision
• 401(k)

Make the most of your experience!
Apply now!
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