Job description

The Community Service-Public Works Technician works under general supervision, provides a variety of
routine and complex administrative and technical work in the administration of the city/county government.
Assists with managing and distributing incoming facility & park permits in Community Services Department.
Coordinates activities with other departments and agencies as needed. The position will also assist Public
Works in complying with environmental program such as SB1383, solid waste and recycling programs and
others. Issues permits; prepares reports and maintains records; and does related work as required.

*ESSENTIAL FUNCTIONS
*

The following is a list of typical duties assigned to this classification. The duties included on this list
_are examples and not intended to be all-inclusive or restrictive.

 _

Assists in the development of short and long range plans; gathers, interprets, and prepares data for
studies, reports and recommendations; coordinates activities with other departments and agencies as
needed.


Assists customers and responds to inquiries regarding the need for permit approvals and application
status for rentals.


Determines that the permit requests has all prerequisites prior to submitting to supervisor.


Create flyers for city sponsored special events.


Contact local businesses for sponsorships for Special Events.


Performs general office reception duties.


Explains general rules and regulations, program and procedural information and responds in person
and by telephone to inquiries, routine complaints, and problems, takes messages, and/or makes
referral to appropriate source(s).


Proficiency using Active Network Program for online permits for class registration and facility permit.


Oversees and facilitates recycling pickup and drop-off programs, ensuring compliance with applicable

federal, state, and local ordinances and guidelines.


Interact directly and maintain effective working relationships with business owners,
management companies, maintenance companies and staff, customers, residents,
community groups, and the general public.


Educate customers on the latest recycling regulations (i.e. AB 1826, AB 341, SB1383.)


Serves the public at the counter on a regular basis; ensures that permits meet the requirements of the
municipal codes, regulations, and restrictions.


Provides information on facility & park permit procedures over the phone or at the public counter.


Counts, receipts and posts all money received over the counter and through the mail, and reconciles
daily cash.


Processes bills for payment.


Orders and maintains inventory of office supplies for the department.


Prepare Agenda & minutes for public meetings.


Assists the public by responding to questions or explaining City policies and procedures related to
Community Services.


Provides staff training and technical support in the use of online registration computer applications.


Knowledge of City codes and ordinances, and various rules and regulations affecting departmental
operations.


Manage coordination with and/or provide support to Member Agencies, contractors, and other agencies
and stakeholders as it relates to implementing and meeting SB 1383 compliance regulations, including
for edible food recovery and enforcement.


Develop and implement programs to assist our members in their compliance with SB 1383.


Initiate and manage policy efforts centered on SB 1383 and other recycling regulations.


Provides professional advice to supervisor.


Prepares a variety of studies, reports and related information for decision-making purposes; conducts
research, analysis, and prepares recommendations regarding proposals for programs, grants, services,
budget, equipment, etc.


Investigates and follows-up on citizen requests for service, complaints, and requests for information.


Assists in the development of notices, flyers, brochures, newsletters, media releases, news articles,
and other informational materials about programs and services.


May be required to work some weekends and holidays.


Assists in the development of short and long range plans; gathers, interprets, and prepares data for
studies, reports and recommendations; coordinates activities with other departments and agencies as
needed.


Assists customers and responds to inquiries regarding the need for permit approvals and application
status.


Prepares and issues encroachment permits, wide-load or overweight permits, or other permits for work
in City right-of-way using online Munis program.


Performs general office reception duties. Explains general rules and regulations, program and
procedural information and responds in person and by telephone to inquiries, routine complaints, and
problems, takes messages, and/or makes referral to appropriate source(s).


Proficiency using Active Network Program for online permits for class registration and facility permit.


Interact directly and maintain effective working relationships with business owners,
management companies, maintenance companies and staff, customers, residents,
community groups, and the general public.


Educate customers on the latest recycling regulations (i.e. AB 1826, AB 341, SB1383.)


Serves the public at the counter on a regular basis; ensures that permits meet the requirements of the
municipal codes, regulations, and restrictions.


The ability to work with both the public, other agencies and other staff in difficult situations


NPDES and FOG Permitting.


Orders and maintains inventory of office supplies for the department.


Investigate and follow-ups on citizen request for services, complaints, and request for information.


Perform general office duties (typing, organizing files, data entry, and record keeping.



Assist Public Works in complying with environmental program such as SB1383, solid waste and
recycling programs.


May be required to work some weekends and holidays.


Perform other related duties as assigned.

MINIMUM QUALIFICATIONS

Education, Training and Experience

*LEVEL 1:

 *
Graduation from high school or G.E.D.; AND


Two (2) years of recent, paid, progressively responsible work experience in a private or public agency
involved in regulatory functions, permit processing or a closely related field, which included heavy
public contact.
*LEVEL 2:

 *
Thirty (30) college semester units in a related field; AND


One (1) years of recent, paid, progressively responsible work experience in a private or public agency
involved in regulatory functions, permit processing or a closely related field, which included heavy
public contact.

Licenses, Certificate and/or Special Requirements


A valid California class “C” driver’s license, safe driving record, and proof of insurance are required at
the time of appointment.

RECRUITMENT PROCESS

A complete City application and supplemental questionnaire (if applicable) are required to be considered for
any open positon. The City’s employment application is located at www.cityofhawthorne.org. Please
complete all the required information as provided on the form. Do not alter the application.

City Hall business hours are Monday through Thursday from 7:30 a.m. to 5:30 p.m. and closed every
other Friday. On the alternate Friday, City Hall hours are from 7:30 a.m. to 4:30 p.m. Please contact the
Human Resources Department at (310) 349-2950 with any questions regarding this recruitment. Note:
Communications from the Hawthorne Human Resources Office regarding this recruitment will be via
email. Please periodically check spam or junk mail folders.

All employment application materials received by the final filing deadline will be reviewed to determine the
level and scope of applicant qualifications for the position. All information provided by an applicant is
subject to verification. Incomplete applications will be rejected from consideration.

TESTING & SELECTION PROCESS

All properly completed applications will be reviewed and only the most highly qualified candidates will be
invited to continue in the selection process. The selection process may include a supplement questionnaire,
a written test, a performance test, and/or an oral interview to evaluate the applicant’s skill, training, and
experience. An applicant requiring reasonable accommodation during the testing and selection process
must inform the City of Hawthorne Human Resources Department at (310) 349-2950 at least seventy-two
(72) hours in advance of the established testing date.

Applicants completing selection testing with acceptable results will qualify to have their name placed on
an Eligibility List. The Eligibility List will be considered by the hiring authority to fill current and future
vacancies for the position.

VET ERANS’ PREFERANCE CREDIT

The City of Hawthorne provides Veterans’ Preference Credit to qualified candidates who are successful in
the examination process. To be eligible for this preference, a legible copy of DD214 upon application filing
with the Hawthorne Human Resources Department is required.

COMPENSATION AND BENEFITS

City employee may be eligible to participate in a benefit program including holidays, vacations, savings and
retirement plans, health programs, educational reimbursement and other benefits listed in the Hawthorne
Municipal Employee Association (HMEA) Memorandum of Understanding. Benefits may change due to
employer-employee negotiations.

Eligible City employees will participate in a defined benefit retirement plan administered by California Public
Employees’ Retirement System (CalPers).

For additional details, refer to the City’s website: www.cityofhawthorne.org under MOUs & Salary
Schedules.*
*

ABOUT THE CITY
Proudly Serving the Community for over 80 Years!
Incorporated in 1922, the City of Hawthorne currently has a population of nearly 87,000 within a six square
mile area. Ideally located near the Los Angeles International Airport, connected by rail to the Port of Los
Angeles and downtown Los Angeles, and surrounded by the San Diego (I-405), Harbor (I-110), and Glenn M.
Anderson (I-105) Freeways, the City of Hawthorne could easily be termed the "Hub of the South Bay." By
virtue of its location, Hawthorne affords easy, quick access to all that Southern California offers; culture, sports,
entertainment, mountains, and beaches. Temperatures in the area are always among the most pleasant in the
Los Angeles basin. The City of Hawthorne possesses a shared vision towards the future to create a great city
and build an economy, which supports the community's desire for a high quality of life.

Job Type: Full-time

Pay: $4,515.00 - $6,639.00 per month

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