Job description

This is a hybrid teleworking position, with the expectation that you will be visiting clients in the surrounding Anne Arundel County region on a regular basis. An active Community Health Worker certification is required.

Who We Are

The Coordinating Center has 40 years of experience supporting children, youth, adults and seniors with complex medical needs and disabilities statewide. Deeply committed to a person-centered approach and philosophy, The Coordinating Center helps individuals of all ages and abilities achieve optimal quality health, affordable healthcare and meaningful community life.

Over the past four decades, we have become an industry expert in the delivery of person-centered, community-based care coordination services and population health. With a rich history of innovation, The Center has translated national movements into ground-level, community-based programs including Medicaid rebalancing initiatives, aging in place, transitions of care, population health, and housing first. We are advocates for policy and system changes that positively affect the lives of people with the most complex needs.

Who You Are

We are looking for people who have a passion for helping others in your community, and who align with our mission, vision, and values as a nonprofit organization. An active Community Health Worker certification is required for this role, in addition to an experience within healthcare, human services, community-based services, and/or hospital discharges. We look for collaborative and creative minds, self-managing organizational skills, and the desire to challenge and grow professionally.

What You Will Do

The Community Health Worker (CHW) is a part of Baltimore Washington Medical Center’s (BWMC) Get Well Program, which partners with adult clients referred after an emergency room visit or inpatient stay at BWMC. The CHW works collaboratively with the client and their care team to identify and address gaps in care and social determinants of health needs while improving access to appropriate community resources. The CHW will be engaging with clients in the home and hospital setting, providing program liaison and in-home health coaching services.

As a Community Health Worker you will:

• Support shared decision-making in the development and execution of a person-centered care plan while providing timely access to care and connections with community resources.
• Provide individualized support to clients in the development of health care strategies and identifying community resources to address health disparities and barriers to care.
• Complete contact requirements, monitor the plan of care, document progress or lack of progress towards meeting goals, and assist with client access to appropriate community resources to meet their health and safety needs.
• Coordinate across multiple settings including the hospital, medical offices, and outpatient services, guiding clients to play an active and informed role in self-advocacy and care management.
• Provide liaison activities in the hospital setting, when assigned, to promote client engagement and successful program enrollment post-hospital discharge.
• Work closely with the RN Clinical Care Coordinator and other team members to provide guidance to the client and/or family/caregiver for effective care transitions, improved self-management skills and enhanced client-practitioner communication.
• Promote a holistic approach to identifying and meeting clients’ needs using motivational interviewing and trauma informed care techniques when communicating with clients.
• Work autonomously utilizing the Coleman model as the basis for client/caregiver interactions, educating on care management red flags as appropriate.

Why Join Us

As a dynamic teleworking organization, we understand what it means to have a work culture that is dedicated and flexible. The Coordinating Center is an equal opportunity employer committed to promoting an inclusive work environment free of discrimination and harassment. We are committed to our mission and values, while promoting a sense of belonging and growth with our coworkers. We are intentional and conscious of personal bias during the hiring, promoting, and evaluating processes and periodically survey coworkers to ensure best practices in DEI&B are met or exceeded.

• We are proud to offer a comprehensive and award-winning benefits package including medical, dental, vision, EAP services, and more!
• We facilitate ongoing conversations about professional development opportunities and invest in our coworkers by providing funds to use for professional development, and funds for furthering education.
• We also encourage collaboration within our different councils and committees to get involved with other coworkers across the organization.

Please visit our website www.coordinatingcenter.orgfor more information about us and to apply.

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday
• No weekends

Education:

• Associate (Preferred)

Experience:

• community healthcare: 2 years (Required)

License/Certification:

• Community Health Worker certification? (Required)

Work Location: Hybrid remote in Glen Burnie, MD 21061

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