Job Overview

With direction and guidance from the shift supervisor, community associates will deliver

on-site trauma-informed social services at city sanctuary hotels throughout New York

City. Working cooperatively with hotel operations and security staff, community

associates will welcome and engage migrant and asylum-seeking single adults, families

with children, or adult families (without children) as they enter the sanctuary hotel and

navigate New York City. Community associates will complete culturally sensitive

assessments to identify strengths, barriers, and service needs; make referrals to

address those needs; and coordinate with City agencies, immigration services, and

other community-based organizations.

Responsibilities

Community associates will carry caseloads of 25 individuals or families and will be

responsible for tasks including, but not limited to, the following:

1. Culturally sensitive registration, intake, roster tracking, and assessment

2. Bilingual Spanish/English case management

3. Referrals to community-based programs and organizations

4. Coordination with interpretation and translation services

5. Coordination with the NYC Department of Education (DOE) on student

registration, school placement, attendance, transportation, and troubleshooting

as needed

6. Referrals to ESL instruction

7. Referrals for childcare

8. Medical care coordination

9. Coordination with the Mayor’s Office of Immigration Affairs (MOIA)

10. Referrals to immigration legal services

11. Other tasks as necessary to facilitate delivery of necessary services to clients,

including storage and distribution of packaged meals.

Requirements

• Bachelor’s degree or relevant social services experience with people who are

vulnerable and have experienced significant trauma

• Excellent verbal and written communication skills
• Ability to learn quickly and problem-solve
• Strong organizational skills
• Ability to work independently and as part of a team
• Basic understanding of immigration laws and procedures

Pay Rate: $ 28 - $ 34 /hour

Benefits

At Maxim Healthcare Staffing, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits:

• Competitive pay & weekly paychecks
• Health, dental, vision, and life insurance
• 401(k) savings plan
• Awards and recognition programs

About Maxim Healthcare Staffing

Maxim Healthcare Staffing has been making a difference in the lives of our patients, caregivers, and employees for more than 30 years. Our nationwide suite of services includes home healthcare, companion and behavioral care, healthcare staffing, and workforce solutions. Maxim's commitment to customer service, compassionate patient care, and filling critical staffing needs makes us a trusted partner wherever healthcare is needed.

Maxim Healthcare Staffing is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.