Communication Technician I

Full Time
Akron, OH
Posted
Job description

Position Details

Job Information

Appointing Authority
Summit County Sheriff Kandy Fatheree

Bargaining Unit
Sheriff’s AFSCME Local 1229 Communication Technicians

Department/Division
Sheriff's Office

Full Time/Part Time
Full Time

Regular/Temporary
Regular

Work Schedule
Tuesday, Wednesday, Thursday, Friday & Saturday

2:30 p.m. to 10:30 p.m.

Days Off: Sunday & Monday

Job Description
Performs a variety of complex duties of clerical, administrative, and technical work involved in the receipt and dispatching of routine and emergency calls for law enforcement, fire, and Emergency Medical Services (EMS). Obtains complete, accurate, and appropriate information from callers. Employs multitasking skills to evaluate, prioritize and process the complaint or request. Determines what further action is necessary and dispatches proper personnel or makes command notifications as necessary. Performs effectively during high volume telephone and radio traffic and during volatile conditions.

Required Qualifications
Any combination of training and work experience which indicates possession of the skills, knowledge and abilities listed below.

Completion of computer terminal course (LEADS) within first four months of employment; demonstrates ability to perform under stressful conditions; Demonstrates ability to prioritize tasks..

Must be able to obtain and maintain a valid State of Ohio motor vehicle operator’s license.

High School diploma or GED.

Complete minimum training standards required by the Ohio Administrative Code 128.021 within the first six months of employment and/or before being released from direct oversight; complete minimum continuing education provided by the Ohio Department of Administrative Services; Demonstrates the ability to follow policies and procedures as well as perform within the required call answering and processing times.

Preferred Qualifications
Typing keyboarding (35 wpm or greater preferred)

Pre-Employment Testing Requirements
Criminal Background Check, Pre-employment Drug and Alcohol Testing

Work Environment

Physical Demands
The physical demands and working environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job the employee is frequently required to sit and talk or hear, stand and/or walk; use hands to finger coordination; handle, or operate mechanical objects, controls, or tools; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee may occasionally be required to lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Licensing/Certification

Additional Information

Job Duties

Job Duty Name
Communication Technician I Job Functions

Description of Job Duty
The duties listed below are intended to depict tasks performed by this classification.

Receives and records telephone and walk-in calls and complaints; receives and transmits radio communications dispatching personnel and cruisers to disturbances; coordinates back-up and support activities via radio with other jurisdictions; operates computer terminal to verify and record vehicle and personal information (e.g., verifies vehicle registration and license information, enters wants and warrants, enters and clears stolen property, missing persons, listings, etc.); establishes priorities regarding the importance of answering and reporting calls and complaints to patrol cars.

Maintains, logs and updates records of all calls, incidents, receptions, and transmissions; prepares and files required reports (e.g., master cards, house checks forms, warrants, affidavits, etc.

Monitors electronic systems (e.g., scanners, alarms, alarm panels, Diebold board, etc.) to provide security and to answer fire and burglary alarms.

Requisition Details

Requisition Details

Requisition Number
B-0532023-R

Working Title
Communication Technician I

Posting Type
External/Public Posting

Number of Vacancies
1

Advertised Salary
$18.78 Hourly
$1,502.40 Bi -Weekly
$39, 062.40 Annually

Open Date
03/20/2023

Close Date
03/26/2023

Open Until Filled
No

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