Communication and Change Analyst

Horizon place, Macclesfield- UK, Gaithersburg/Wilmington- US

Competitive salary and benefits

Closing date: 6th January 2022

AstraZeneca is a global, innovation-driven Biopharmaceutical business that focuses on the discovery, development and commercialisation of prescription medicines for some of the world’s most serious disease. But we’re more than one of the world’s leading pharmaceutical companies.

At AstraZeneca we’re dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science and unleash your entrepreneurial spirit. There’s no better place to make a difference to medicine, patients and society. An inclusive culture that champions diversity and collaboration. Always committed to lifelong learning, growth and development.

About Commercial IT

Commercial IT is a global IT capability supporting the Commercial organisation. We business partner with Commercial areas: Biopharma, Oncology, International and Japan – and also Rare Disease Unit. We operate out of hubs sites including in the UK, Sweden, US and out of our Global Innovation Technology Centres in India and Mexico – and in markets all over the world.

Here our work has a direct impact on patients – transforming our ability to develop life-changing medicines. We empower the business to perform at its peak and lead a new way of working, combining pioneering science with leading digital technology platforms and data. All with a passion to impact lives through data, analytics, AI, machine learning and more!

Job role

Working with the Delivery Excellence group, the Solution and Service Delivery (SSD) change and communications team are responsible for driving the SSD communications and change strategy across all Commercial IT domain areas.

The role shall require a strong focus on end-user recipients of commercial IT products and capabilities seeking to develop applicable roadmap, release and training artefacts as well as coordinating facilitator-led Communication and training engagement so IT products are understood and seamlessly adopted by the ever-expanding partner matrix.

The Delivery Excellence group are tasked with working towards consistency and simplification, promoting lean execution, and have a continuous eye on improvement. The role of the change and communication analyst shall also be one that always seeks to evolve our ways of working, looking for opportunities to develop the SSD change and communications strategy.

Key accountabilities

• You will be a part of a small team expanding the current scope of SSD communication , change and training to all domains including CommEx & Digital Marketing, Medical & Market Access, and IT Data and AI
• Partners with ITPBs and BRMs to perform communication, Change and Training needs analysis as part of platform/product delivery
• Works alongside platform delivery groups to understand new capability development ensuring training needs and artefacts are accurate and end—user relevant
• Maintains the live partner analysis in response to the constantly evolving customer landscape
• Manages release note creation, development of training materials, delivers training and engagement meetings in a consistent way across all domain areas.
• Owns platform end-user networks leading consistent communication channels
• Supports the evolution of training portals and artefacts, and researches new tooling and methods which may contribute.
• Co-owns cross-platform workplace and email communication, newsletters and huddles
• Implements internal SSD communications

Essential skills & experience

• Degree level education
• Prior experience in an Information Services/Information Technology environment with good eye for business
• Experience in change management with shown ability to deliver global change initiatives
• Ability to engage and influence partners at all levels
• Demonstrable experience developing communications and engagement plans, and producing various communications materials using different media and channels
• Developing and delivering training programs and materials for different audiences
• Experience in working in a technology/software delivery environment
• High level written and verbal communication standards
• A keen eye for producing engaging materials and artefacts
• A shown focus on innovation, and willingness to propose ‘new’
• Able to partner strongly with all levels of the team member matrix
• Resilient and able to deal with ambiguity

WHY JOIN US?

We’re a network of entrepreneurial self-starters who contribute to something far bigger. There’s a diversity of expertise in our Technology group that’s unique to AstraZeneca – it allows us to dive deep into exploring new leading-edge technology. We enable AstraZeneca to perform at its peak by delivering world-class technology and data solutions, unlocking the potential of science. We optimise and evolutionist AstraZeneca by maximising efficiencies and finding new ways to drive productivity. From automation to data simplification.

A place to be open and transparent – we speak up, think creatively and share ideas. Our diverse contributions help us to make better decisions. But we have a constant drive to innovate, and an appreciation for high standards. It takes challenging the status quo to add value in our ever-evolving environment. We love it here because put simply, we make a meaningful impact.

Technology at AstraZeneca is a home for purposeful disruptors!

SO, WHAT NEXT?

If reading the above has tickled your senses and you’re ready to join us, hit the apply button and we look forward to reviewing your application soon. Technology at AstraZeneca is a home for purposeful disruptors!

Where can I find out more?

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