Commercial and Industrial Technical Account Manager (C&I TAM)

Full Time
New York, NY 10021
Posted
Job description

SolarEdge is the fastest growing smart energy company and the world’s #1 residential solar provider, with offices in 22 countries. Our latest flexible solution, SolarEdge Energy Hub has won multiple industry awards for its ability to get homeowners battery-ready, EV-ready, and future-ready. We address a broad range of energy market segments, including commercial solar, EV charging, and Grid Services solutions.
The C&I TAM is a fast-paced role where you are an integral part of the team dedicated to supporting some of the top entities in the commercial and industrial PV market. You are the primary technical SolarEdge voice in conversations with all team members of your assigned accounts. Your goal is to ensure their overall satisfaction with all aspects of the SEDG sales, installation, and asset management experience for your target accounts.

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Duties and Responsibilities: *

  • Utilize organizational OKRs to develop and manage Service Level Agreements for all assigned accounts.
  • Support Sales initiatives on assigned accounts including increasing market share, increased attachment rates, and running successful pilot programs
  • Develop and execute Strategic Success Plans on target accounts
  • Establish Tiered support of accounts and keystone projects
  • Ensure tracking of Project opportunities, and won projects in CRM
  • Maintain continuity of service throughout the project lifecycle
  • Manage communication plans for assigned accounts
  • Work cross-functionally within the organization to ensure that the needs of the accounts are met
  • Provide reporting on activities associated with accounts by internal and external resources

Required Skills and Qualifications:

  • Highly motivated, organized, and solution orientated individual
  • Ability to communicate and set expectations; skills in mediating and resolving conflict
  • Strong professional communication skills across all mediums
  • Experience with CRM reporting
  • Solid understanding of Microsoft Office suite of tools
  • Work well under pressure with the ability to meet deadlines
  • 3-5 years Commercial, Industrial, or Utility PV industry experience
  • Familiarity with PV Inverter topology especially module level power electronics (MLPE) a plus
  • High School Diploma or equivalent
  • NABCEP, PMP, Agile, or Six Sigma certification(s) preferred
  • BA/BS in Engineering or Renewable Energy field a plus
  • Ability to travel internationally
  • Travel 25% of the time with occasional short notice travel requirements

Job Type: Full-time

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