Job description
Job Summary:
Ticket Scanner Job Functions:
- Welcome guests with a smile
- Scan tickets of guests
- Allow guests with valid tickets to enter
- Advise guests with invalid tickets what their recourse is
- Answer questions for guests
- Check in guests on VIP list
Coat Check Job Functions:
- Take patrons' coats at events and hang neatly in designated spots
- Give patron a ticket to enable them to pick up their coat
- Ensure each patron receives the proper coat
- Take payments as needed and provide change
- Answer questions and handle complaints from customers
- Refer customers to supervisors
- Collect lost items after events and store them
- Handle lost and found requests
Qualifications:
- Exceptional communication skills
- Sense of urgency
- Time management
- Critical thinking and decision making
- Point of sales experience
- Customer service experience
- Ability to work in fast-paced environment
- Position requires extended periods of prolonged standing and working on your feet
- Must be able to lift or move up to 25 lbs. using proper lifting techniques
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