Job description
COMPANY OVERVIEW
Do you have an upbeat personality and thrive on working with people? Do you love being part of a team and working with the community? Then Charter Research just might be the perfect place for you!
We are a highly experienced and quickly growing clinical research company, based in Lady Lake and Winter Park, FL that is looking to add to our team to help us fulfill our mission of discovering future medicines. Our company is locally owned and prides itself on providing exceptional patient experience to our participants, as well as offering agile recruitment strategies to our sponsoring agencies. Above all, we are a team, and we are seeking the right team member to add to our foundation at our Winter Park office.
www.charterresearch.com - www.facebook.com/CharterResearch
RESPONSIBILITIES
- Understand clinical trial protocols and the diagnoses and medical terminology involved in each study.
- Identify potential study participants within local physician practices by querying and reviewing medical records and by reviewing the upcoming schedule to select qualified patients for research discussion.
- Speak with potential research participants in person and by phone to explain trial opportunities and schedule patients for in-person appointments (prescreen or screen, as appropriate) at the clinic.
- Establish rapport and ensure courteous and efficient service is provided to all patients.
- Perform prescreens to identify any exclusion factors to ensure correct placement in a study.
- Match potential patients’ needs to current or upcoming studies. Log patient information in database for future studies.
- Ensure smooth daily operations and excellent communication with physician practices, including monthly patient status reporting.
- Promote Charter Research and build relationships with potential study participants to ensure retention.
- Perform additional duties and responsibilities, as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES
- Able to think broadly and maintain a working knowledge of all actively enrolling and upcoming trials.
- Excellent interpersonal skills and customer service skills.
- Friendly, professional demeanor and effective communication skills required.
- Ability to work independently and as part of a team.
- Great attention to detail.
- Must possess a high degree of urgency and self-motivation and have a strong work ethic.
QUALIFICATIONS
Education
- Bachelor’s degree required.
Experience
- Clinical research or patient recruiting experience strongly preferred.
- Knowledge of medical terminology preferred.
Charter Research, LLC provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, and local laws.
Job Type: Full-time
Pay: From $48,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Winter Park, FL 32792: Reliably commute or planning to relocate before starting work (Required)
Education:
- Associate (Required)
Experience:
- Clinical Research: 1 year (Preferred)
Language:
- Spanish and English fluently (Required)
Work Location: In person
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