Clinical - Practice Assistant (71882) - Yorktown Heights, NY
Full Time
Yorktown Heights, NY 10598
Posted
Job description
Clinical - Practice Assistant (71882)Yorktown Veterans Rd. (Yorktown Heights, NY)
Mon- Fri 8:00am - 5:00pmbut will have one day a week until 7:00pm and Saturdays 9:00am - 1:00pm on rotation.
Temp. to Perm.
Position Overview:
Responsible for ensuring customer service and the front desk processes of registration, scheduling and payment collection are to CareMount Medicals standards operationally and financially.
WEEKENDS ARE A MUST!!!!
This is a Screener/Registration position for the FLU CLINIC.The position will include screening, registeringand scheduling patients as well as verifying insurance information.
WEEKENDS ARE A MUST!!!!
Essential Duties and Responsibilities (including but not limited to the following):
- Provide quality Customer Service to the patients and visitors courteously and promptly.
- Verify and update patient account information according to Front Desk policy and procedures.
- Works routinely with the Insurance Verification team to maintain knowledge of Insurance and to ensure accuracy of information is being entered.
- Follow the Cash Security policy and procedures according to CAREMOUNT MEDICAL guidelines.
- Maintains work area and patient waiting room routinely and in a neat and orderly manner.
- Maintain knowledge of individual physicians scheduling requirements and preferences.
- Uphold a professional image and environment at the front desk within CAREMOUNT MEDICAL.
- Provide patient support and respond to requests for information in a courteous and timely manner.
- Demonstrates effective communication strategies reflective of the needs of all patients, including those from vulnerable populations
- Performs related work as required.
High School Graduate and minimum of two years experience in Customer experience, preferably in a medical practice environment.
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