Client Services Specialist

Full Time
New York, NY
Posted Just posted
Job description
Deliverclient servicefordaily record-keeping, administration and servicing of assigned his/her book of business to promote revenue growth, productivity and exceptional levels of customer satisfaction.
Education and Experience:

  • Associate's degree and two (2) years' customer service related experience, or equivalent combination of education and experience
  • ASPPA Qualified 401(k) Administrator (QKA) designation or obtain designation within 24 months in position

Skills and Abilities:

  • Ability to read and interpret documents such as procedure manuals and technical procedures.
  • Ability to write routine correspondence. Ability to speak effectively with both internal and external contacts.
  • Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Must have knowledge of Microsoft Office applications, and the ability to develop software skills provided by internal training within a reasonable time as determined by the Manager.

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