Client Services Coordinator

AKA NYC is an award-winning, fully integrated advertising agency with unparalleled expertise across the arts & entertainment, leisure, travel, retail, and tourism sectors. With a focus on creativity, innovation and consumer experiences, we have a proven record of delivering cross-platform campaigns that get results for new brands and iconic institutions alike. Our clients include Harry Potter and the Cursed Child, The Metropolitan Museum of Art, Funny Girl The Musical, Edge at Hudson Yards, New York YMCA, and many others.

AKA NYC is seeking a Coordinator to provide support across our Client Services (CS) team. The CS Coordinator is a full-time non-exempt position that is based in New York City.

WHAT YOU’LL DO:

• Support the Client Services department with all aspects of the account campaigns
• Liaises with all internal departments to ensure revisions and initiatives are executed properly and timely
• Attend client meetings and take diligent notes
• Establish and maintain excellent professional relationships with clients
• Determine the right course of action to achieve client goals
• Seek to improve efficiencies within the CS department
• Perform other duties as assigned

WHO WE’RE LOOKING FOR:

• 1+ years in an Advertising or Marketing role (ideally servicing the entertainment industry).
• Proven strategic thinker with the ability to problem solve and trouble shoot.
• Ability to anticipate and deliver client needs
• Confidence to build and foster strong relationships
• Must be proficient in Microsoft Office, Adobe, and Social Networking platforms
• Understanding of all of AKA’s servings and offerings

WHAT WE OFFER:

• A competitive salary between $42,000 - $50,000, commensurate with experience
• A generous PTO entitlement, including:
  • 20 days vacation per year
  • 3 personal/mental health days
  • 12 paid public holidays
  • 5 paid sick days
  • 1/2 day Summer Fridays between mid-June and Labor Day
• 100% employer-paid healthcare for employees
• 100% employer-paid dental care for employees
• Flexible 40 hour week built around core hours M-F 10AM-5PM
• Hybrid position: minimum three days per week in office
• WFA August
• Training and Development fund up to $1,000 per employee
• Minimum of 4 weeks paid parental leave, increasing with years of service (to a maximum of 12 paid weeks)
• Student loan repayment assistance (or tuition assistance) with 6 years of service
• Paid 4-week sabbatical with 10 years of service
• Pet-friendly office

A Note on Diversity and Inclusion
At AKA we believe our team is at its best when we reflect the diversity of our community. We strive to hire and cultivate the best talent so when recruiting we work to actively reach and engage a wide community of people. We’re passionate about creating an inclusive workplace that promotes and values diversity. We believe a diverse team makes us smarter, more creative and helps us better understand the needs of the audiences we target with our campaigns.

AKA is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law.

AKA NYC requires all new hires to be fully vaccinated against COVID-19 prior to the first date of on-site work. As required by applicable law, AKA will consider requests for Reasonable Accommodations.

Sound like a good fit? We’d love to hear from you!

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