Job description

Sanare Today offers mental health and substance use intensive outpatient programs (IOPs) in additional to other holistic wellness programs like functional medicine. Our main office is based in Exton, PA. We are looking for a full-time client care coordinator with excellent customer service skills who is flexible, resourceful and organized. Sign on Bonus Included!

Essential Job Functions Include:

• Excellent Customer Service: Greets clients on the telephone; answering inquiries about Sanare’s programs, procuring detailed intake information to be entered into the electronic health record (EHR), scheduling initial evaluations.
• Verification of insurance benefits; demonstrate ability to articulate insurance benefits to both clients and treating therapists; informing clients and therapists of any need for referrals and pre-authorizations
• Maintaining the reception area
• Inputting demographic, insurance and other information as requested into the computerized scheduling system
• Maintains client accounts by obtaining, recording, and updating personal and financial information
• Attends bimonthly staff meetings
• Maintains front office inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies, verifying receipt of supplies
• Protects client’s rights by maintaining confidentiality of personal and financial information
• Maintains operations by following policy and procedures; reporting needed changes
• Contributes to team effort through communication and collaboration to complete necessary tasks
• Initiates and suggests ways to improve operational and front desk efficiency
• Willingly accepts additional duties as designated as client care coordinator role evolves within the growing company

Skills:

• Superior organizational and time management skills
• Flexibility of thought
• Exceptional interpersonal/telephone skills
• Astute attention to detail
• Ability to multi-task successfully
• Competent with Word, Excel, and Microsoft 365

Qualifications & Requirements:

• Ongoing continuing education in applicable client centered care and office administration areas as deemed necessary by job functions
• College degree preferred
• Criminal background check
• Valid driver’s license and insurance
• 1 year experience in front office in related healthcare practice preferred

Job Types: Full-time, Contract

Pay: $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 3 years (Preferred)

Work Location: One location

jjbodyshop.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, jjbodyshop.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, jjbodyshop.com is the ideal place to find your next job.