• Assisting students and instructors by operating classroom equipment that is essential to the delivery of interactive video conference (IVC) classes.
• Troubleshooting technical problems that may arise with broadcast equipment.
• Being able to communicate effectively face-to-face, over telephone, on IVC equipment, via electronic communication tools, and in writing.
• Cleaning and sanitizing classrooms after classes end.
• Distributing and collecting classroom materials, proctoring exams and quizzes, and maintaining a proper, quiet learning environment.
• Maintaining accurate class rolls and classroom materials tracking procedure records.
• Acting as a liaison between students, university instructors, and university administrators.
• Other duties as assigned

• Exceptional listener and communicator who effectively conveys information verbally and in writing.
• Strong organizational skills.
• Attention to detail.
• Ability to effectively prioritize and juggle multiple projects.
• Ability to adapt to changing conditions or work assignments.
• Excellent interpersonal abilities.
• Cultural sensitivity and an ability to build rapport with a diverse workforce in multicultural settings.
• Team player who excels at building trusting relationships with customers and co-workers.
• Productive worker with solid work ethic who exerts effort in successfully completing tasks.
• Dependable, responsible contributor committed to excellence and success.
• Self-starter who takes initiative with minimal supervision.
• Willingness to learn new skills or techniques.
• Ability to maintain strict confidentiality in accordance with FERPA

• Resume to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”
• Cover letter to be typed/pasted at the end of your application

Work Environment: Office environment - employees are protected from weather conditions and contaminants, but not necessarily occasional temperature changes.

Physical Requirements:

• Nearly continuous sitting
• Often repetitive hand motion (such as typing)
• Often hearing, listening
• Often talking
• Often walking

Notice of Non-discrimination

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:

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  updated 11/2022