Position Summary: Performs administrative tasks and activities to support Latitude's claim-handling teams. Individual team member responsibilities may vary. This position may work remote or at the corporate office in Bloomfield Hills, Michigan.

Example Responsibilities/Tasks:

• Order Reports – order police reports, fire reports, or public record searches when requested. File reports when received.

• Client System Updates – obtain information or documents from client systems and/or load Latitude information into client systems.

• Mail – open, sort and distribute inbound mail, handle overnight shipping and outbound mail.

• Office Support – monitor and maintain appropriate levels for office supplies, equipment and other materials. Complete light kitchenette cleaning and organization. Print labels, handle postage and perform other general support

• New Claim Entry – enter new claim information into Latitude systems when received from clients via email or another channel.

• Telephone– answer phone, answer basic questions, take messages or transfer callers to other departments or employees.

• Documents - Process documents; receive, sort, maintain and update filing. Scan, sort, fax and photocopy information to maintain digital files. Work with spreadsheets and company systems to process and maintain records.

• Projects – complete support projects when assigned.

  
  

Competencies:

• Organization and Time Management – organize work and time to be productive and efficient.

• Attention to Detail – follow directions and process work accurately and completely.

• Autonomy – work independently and with minimal supervision.

• Flexibility – respond to changing assignments and situations, such as reprioritizing work and switching between systems throughout the day.

• Consistency – perform steadily and complete work reliably.

  
  

Required Qualifications:

• High School Diploma

• One year experience in an office setting

• Read, write and speak English

• Microsoft Office applications

• Type 45+wpm

• Employment is contingent upon the employee maintaining adequate bandwidth for their home Internet as determined by Latitude's IT department. A wired Internet service provider and a wired workstation network connection is preferred and may be required.

Preferred Qualifications:

• Associates Degree

• Data entry experience

• Insurance industry experience

  
  

We understand that benefits and perks are important to you. As a full-time team member, you'll enjoy:

• PTO for use on the ninetieth day after your date of hire
• 8 paid holidays
• 401(k) Plan with matching contribution
• Company contribution towards Internet expenses
• Medical (BCBS/PPO), Dental, Vision, and Prescription coverage on the first of the month following 30 days of employment
• Long and Short Term Disability Insurance at no charge to you
• Life insurance at no charge to you
• HSA (Health Savings Account)
• Employee Referral bonus
• Employee Assistance Program at no charge to you
• Working Advantage, a nation-wide discount program, at no cost to you
• Fin-Fit, a financial wellness program, at no cost to you
• Training courses to develop your skills

Benefits are administered according to the terms and conditions of our plans and policies and are subject to change.