Company Overview

Donegal Insurance Group is a regional property-casualty insurance company doing business in 24 states, headquartered in Marietta, PA, with 4 regional offices located in Athens, GA, Grand Rapids, MI, Albuquerque, NM and Glen Allen, VA.

Donegal offers a broad range of personal and commercial insurance products sold exclusively through our network of independent agents. We are committed to the independent agency system and proud of the company's heritage, which spans over 130 years. Donegal's strong financial foundation and successful operating strategies have earned the company a rating of 'A' (Excellent) by the A.M. Best Company, the nation's leading insurance rating organization.

Job Summary

Donegal Insurance Group has openings for entry level Office Claim Representatives (Claim Trainees) in our Marietta Headquarters.

Located in Marietta Pennsylvania along the Susquehanna River in beautiful Lancaster County, Pennsylvania our claims operations offer a great career and development opportunity, an engaging team dynamic and office environment. We offer state of the art claims handling technology and continue to invest in innovative approaches to claims handling.

The ideal candidate for this entry level position will have a solid educational base, a career interest in claims and some work experience in a technical or customer service role. This fast paced opportunity provides a broad depth of experience. Individuals selected for this opportunity will be trained in multiple lines of claims. Upon successful completion of initial training, candidates will be assigned to one of our teams.

The Claim Trainee class will start as a team in the mid-January to early-February timeframe.

Responsibilities and Duties

• Interact with our policyholders and claimants through phone, text and email to gather and investigate claim facts.
• Evaluate coverage and estimate damage for our customers in order to settle claims fairly and in a timely manner.
• Manage the claim file and any involvement by Vendors, Experts and Independent Adjusters.
• Work with Personal and Commercial Lines Underwriting to identify any risk related issues.
• Maintain good relationships with agents, policyholders, and all company personnel.

Qualifications and Skills

• Minimum - Associate Degree with general work experience
• Bachelor’s Degree preferred

Benefits

Donegal Insurance Group offers a comprehensive benefits package for all full-time, permanent positions. Learn more about our benefit offerings by visiting our Benefits page.

Additional Information

Donegal Insurance Group participates in E-Verify in the following states: Alabama, Arizona, Georgia, Louisiana, Mississippi, Nebraska, North Carolina, South Carolina, Tennessee, and Utah. If you reside in one of the listed states, please review the "Notice of E-Verify Participation" and the "Right to Work Poster" on the links below:

• Notice of E-Verify Participation Poster (English and Spanish)
• Right to Work Poster (English and Spanish)

qQcwzVsPbX