Job description
At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives.
Location: 101 Park Ave/NYC – coming into the office on a hybrid basis with Tuesday and Thursday being set days, the 3rd day is flexible.
Salary range: $160k - $200k
Position summary:
At Customers Bank you’ll have the chance to lead mission-critical projects end to end - from working on strategic planning and analysis to presenting your recommendations to Customer Bank’s leadership team and working cross-functionally with our Business Units, Finance & Accounting, and Senior Management.
This individual in this role is integral not only to overseeing key strategic initiatives, but also will wear several other hats including strategic growth planning, company-wide performance management, and business analytics. As part of this team, you will have the opportunity to work cross-functionally on some of our highest priority projects to help drive continued outsized and profitable growth. This is an ideal role for someone who wants to work in a fast-paced, highly collaborative, and data-driven environment and have the opportunity to gain exposure to partnering with a variety of functions.
This is an opportunity to join have a direct impact on large scale strategic initiatives, as well as access and direct exposure to C-Suite Executives.
Key responsibilities:
- Spearhead complex strategic projects and initiatives under the guidance and direction of senior leadership.
- Develop and implement metrics to track progress of all strategic initiatives across the organization, highlighting significant milestones, roadblocks, opportunities, and 3rd party contingencies that may impact execution.
- Ensure involvement of all key stakeholders and a “big picture” view is considered when driving project execution.
- Master of external environment to continuously leverage expert data-driven problem-solving techniques and analytical rigor, to manipulate, interpret, and study competitive intelligence and business data to translate into insights for strategy development. Leverages data assets, competitive intelligence, consumer/segment intelligence, economic/financial intelligence, and market trends to drive insights, hypotheses validation or refinement, and ultimately the answer to the case.
- Excellent communicator with the confidence to proactively provide high quality updates to key stakeholders, leadership, and the Board of Directors.
- Effectively collaborate across all lines of business to fully understand needs and the impact of proposed strategic initiatives.
- Assist and communicate with business unit leads in decision-making, initiative management, and initiative implementation
- Serve as a subject-matter expert on the strategic initiatives handling inquiries, developing action plans, and assisting with preparation and dissemination of communications
Must haves:
- 5-10 years of experience in the financial services industry with focus on strategic programs
- Strong financial analysis skills and experience
- Bachelor’s degree in Finance or Economics, or equivalent work experience
- Background in investment banking and/or corporate strategy
- Experience or exposure to commercial banking, is a plus
Customers Bank will provide consideration for employment to qualified applicants without regard to their race, color, religion, national origin, sex/ gender, sexual orientation, gender identity, protected veteran status or disability.
VEVRAA Federal Contractor, seeking priority referral of qualified protected veterans.
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