Job description
Center Administrator
The Regional Eye Surgery Center
Envision Healthcare is a leading national medical group focused on delivering high quality care to patients when and where they need it most. More than 30,000 clinicians and clinical support teammates call Envision home. We welcome teammates of every background and work in communities that reflect the racial, ethnic, gender, sexual orientation, and economic diversity of our country.
Through Envision Physician Services and AMSURG, our clinician-led organization is changing the face of healthcare by delivering high-quality care that puts the patient first.
Envision’s core values drive continual advancement and ingenuity across the enterprise:
- Be Curious-embrace learning, seek out diversity of thought, listen openly, ask questions, and ask for feedback
- Instill Trust-have the hard conversation, presume good intent, honor commitments, and do the right thing for patients and each other
- Pursue Extraordinary-challenge the status quo, champion change, innovate and constantly aim higher
- Care Deeply-serve patients, partners, communities, and each other with empathy, compassion, and respect
- Embrace Teamwork-work cross-functionally, break down walls, develop others, be inclusive and unite to improve patient health
- Inspire Joy-seek fulfillment and the joy of medicine, appreciate others, celebrate wins, and promote wellness and belonging
Summary
The Center Administrator is the chief onsite administrator for the ambulatory surgery center (ASC) and is accountable for attaining ASC goals, P&L and objectives set forth by the Board of Directors (BOD), as well as ensuring compliance with policies and procedures and federal, state and accreditation guidelines. The Center Administrator is responsible for leading, coordinating, and controlling all aspects of the daily operating functions, processes, and staff of the facility. The Center Administrator’s primary goal is to ensure safe, efficient, high-quality care that exceeds patient expectations is provided and improves clinical and financial operations, while promoting a rewarding culture that engages center staff and physician providers and driving continuous quality improvement.
POSITION SUMMARY:
Responsible for coordinating and directing activities of the Center according to accepted standards. Responsible for the fiscal activities of the center. Works collaboratively with Nurse Manager, Clinical Director, or Charge Nurse (as required) to oversee the supervision and direction of nursing care and patient scheduling, according to the centers policies, procedures, and objectives. Responsible for management of all aspects of personnel, education of personnel, and administrative duties. Works closely with the Governor’s Board and center staff in coordinating patient and staff service functions.
QUALIFICATIONS:
Associates and/or Bachelor’s degree required from an accredited college or university
Master’s degree preferred
At least five (5) years of healthcare-management experience
At least one (1) year experience in an ASC
CPR certification and/or ACLS-PALS certification (as required by Center)
Evidence of leadership qualities
Strong ethical and moral character references
Language skills adequate for high-level written, interpersonal, and telephone communication in
American English (if Center requires bilingual, this section can be modified)
Computer literacy
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Operations:
Monitors FTE utilization and makes recommendations to promote cost-effective man-hour practices
Oversees the comprehensive and informative orientation programs for new employees in all clinical areas
Directs and participates in Center committees, meetings, in-services, and activities
Provides input regarding short and long term goals of the Center
Ensures center is clean and facility is maintained per policy, accreditation, and regulatory compliance
Ensures equipment is clean, disinfected, sterile (as required), and operational at all times
Ensures continuing education for clinical staff members as needed
Monitors operational activities for effective and efficient management of daily operation
Manages performance of services provided by contracted providers (e.g., pathology, radiology, housekeeping)
Prepares or delegates staffing schedules in accordance with vacations, holidays, daily personnel assignments and duties
according to experience and skill level to provide quality patient care
Ensures staff are cross-trained (as appropriate) to provide a productive and efficient work environment for all areas
Reviews daily time and attendance sheets and maintains attendance logs
Observes and evaluates the performance of all center personnel and works to continuously improve the quality of care
and services
Counsels center personnel and makes recommendations for salary adjustments, promotions, and/or terminations
Evaluates suggestions, grievances, and processes to identify opportunities to improve performance and quality of care
Analyzes data from quality assurance performance-improvement program and prepares reports and action plans
Shares knowledge gained in continuing education with center personnel
Regular and predictable attendance
Attends all required education
Medical Staff
Maintains open line of communication with Medical Director, Anesthesia Director, and QAPI Chairman
Oversees medical staff/allied health credentialing program
Coordinates with Medical Director ongoing and event related Peer Review Processes
Maintains confidentiality of medical staff/allied health credentialing files
Regulatory
Remains current on applicable state and federal laws, rules and regulations, and professional and accrediting-body
standards
Submits required reports on a timely basis
Develops, interprets, and implements policies, procedures, regulations, programs, and recommended practices to meet
requirements of regulatory and accrediting organizations
Reviews policies/procedures to ensure continued compliance with state, federal, and accrediting-body rules, regulations,
and standards
Quality Assurance and Performance Improvement (QAPI):
Assists in the implementation and maintenance of the center’s adopted quality assessment, performance improvement
program
Assists in the maintenance, education, and implementation of the centers policies and procedures to the Governing
Board, the QAPI committee (as required) and the wider Healthcare team
Assists in the implementation and maintenance of the center’s adopted compliance program
Actively contributes to the QAPI process and identifies his or her own role and contributions
Ability to analyze data from performance improvement program, prepare reports, and develop action plans for
presentation to the QAPI Committee
Serves on the Quality Assessment, Performance Improvement (QAPI) committee
Safety
Implements best practices and regulations adopted, to provide safety in the workplace
Monitors the Center’s physical environment and initiates methods for maintaining safety, comfort, cleanliness, and
efficiencies
Monitors the care, cleaning, and required maintenance of equipment to maintain proper working conditions. Identifies
and evaluates need for items relative to trends, center personnel requests, and positive patient outcomes
Works with the Safety Officer to resolve observed or suspected safety violations and hazards to ensure policy/procedure
compliance
Submits information to licensed (as state required) healthcare risk manager, for preparation of risk management reports
Ensures OSHA regulations are met, clinical staff are educated, and supplies are readily available
Maintenance and Materials Management
Identifies need for new/different items, in regard to trends and center needs, within budget allowances, to promote cost
effectiveness, and minimize waste
Promotes cost containment and efficient use of Center resources, utilizing Materials Management principals
Analyzes and makes recommendations for potential cost-effective improvements within the center
Ensures center is maintained to provide a comfortable and safe working environment
Chairs or participates on designated committees
Ensures adequate inventory and manages new product/equipment implementation
Monitors and verifies required materials management documentation (i.e., purchase orders, invoices, delivery receipts
etc.) are current and complete
Ensures appropriate purchasing practices are followed
Marketing
Assists with marketing plan in collaboration with management company and Governing Board
Markets to managed-care entities (as required by center)
Markets to physicians and their staff (as required by center)
Maintains awareness of medical community and assesses new provider’s candidacy for medical staff membership
Financial
Monitors and analyzes monthly operating reports (MOR)
Promotes cost containment and efficient use of Center resources
Assists in the development and implementation of capital and operating budgets
Submits reports on the Center’s fiscal, human, and material resource requirements
Conducts and analyzes cost benefit analysis to identify potential cost-effective improvements and make
recommendations
Approves payroll submissions
Professional competence:
Participates in continuing education and other learning experiences
Maintains membership in relevant professional organizations
Seeks new learning experiences by accepting challenging opportunities and responsibilities
Shares knowledge gained in continuing education with center personnel
ESSENTIAL VALUES, CODES OF CONDUCT
Demonstrates knowledge of and adheres to the Code of Conduct
Adheres to the Nursing Scope of Practice – for Registered Nurses only
Promotes patient safety and communicates concerns appropriately, following Chain of Command
Promotes patient and physician satisfaction
Follows all rules and regulations for PHI and HIPAA protections of patient information
Follows all policies and procedures, including, but not limited to, attendance, timeliness, and safeguarding confidential
information
Reports incidents in a timely manner, in RL6
Detail oriented
Attitude that is caring, respectful, sensitive, tactful, compassionate, empathetic, and tolerant
Recognizes and defines problems, collects data, establishes facts, draws valid conclusions, and corrects errors
Ability to multi-task effectively and efficiently
Ability to effectively present information, respond to questions and professionally interact verbally and/or in writing with
managers, co-workers, patients, and the general public
Ability to interpret a variety of instructions in a variety of forms and deal with abstract and concrete variables
Exhibits mental alertness for quality decision making and exercising good judgment
Works well with others – a team player
Exhibits high level of integrity
MATHEMATICAL SKILLS:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, decimals,
and percentages.
LANGUAGE SKILLS:
Ability to understand, read, write, and speak English, if bilingual Center, bilingual language is required. Ability to read,
analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental
regulations. Ability to successfully write business correspondence. Ability to effectively present information, respond to
questions, and professional interact with managers, employees, clients, vendors, and the general public.
REASONING ABILITY:
Ability to recognize and define problems, collect data, establish facts, draw valid conclusions, and correct errors. Ability
to understand and interpret financial data. Ability to interpret a variety of instructions and forms to understand abstract
and concrete variables. Ability to think critically using inductive and deductive reasoning.
PHYSICAL DEMANDS:
Ability to sit, stand and walk for long periods of time, i.e., 6-8 hours per day
Ability to exert maximum muscle force to lift, push, pull, or carry objects up to 50 pounds in weight
Ability to use abdominal and lower back muscles to support part of the body repeatedly or continuously without “giving
out" or fatiguing
Ability to perform physical activities that require considerable use of your arms and legs and moving your whole body,
such as climbing, lifting, balancing, walking, stooping, and handling of materials, lift or transport patients, prepare medical
procedure rooms, or set up patient care equipment
Ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position
Ability to keep or regain your body balance or stay upright
Ability to exert yourself physically over long periods of time without getting winded or out of breath
Ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears
Specific vision abilities for close and distance vision, color vision, peripheral vision, depth perception, and ability to adjust
focus
WORK ENVIRONMENT:
Days and hours of work vary to meet patient or center needs
The Center is a well-lit, ventilated and climate controlled environment. The Center may require decreased lighting to
meet patient care needs or procedure requirements, such as laser rooms and some OR/Procedure rooms
Ability to work with medical and office equipment, some of which will have moving parts
Noise level is usually quiet to moderate
May have exposure to blood and other potentially infectious body fluids and materials or toxic chemicals and cleaning
solutions
Procedure rooms are often small, and due to equipment may have little room to work around and may necessitate
reaching, pulling, pushing
Work in close proximity to patients and co-workers
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