Job description
Margaritaville and Landshark is a warm and inviting place where people from all walks of life come together to create paradise. We offer an exciting employment experience where creating and delivering fun and escapism for our guests is the goal we seek to exceed everyday.
We are one of the top employers due to our competitive wages, benefits packages, and the opportunity to advance your career and be part of the team. 90% of our team members say "I Love My Job" and 92% say they are proud to work for Margaritaville and Landshark.
If you're energetic, professional, and passionate about hospitality, we'd love to hear from you.
JOB OVERVIEW: Performs office duties under regular supervision for all departments by performing the following duties:
Rate of Pay: $15.00
POSITION DESCRIPTION:
- Counts and reconciles the safe at opening, shift change, and at closing with a manager present; maintains an adequate amount of change to be kept in the safe
- Makes change for food and beverage servers, bartenders, and retail associates; makes and distributes Staff banks for both bartenders and retail associates
- Reconciles net sales to individual sales audits
- Distributes, tracks, and replenishes crash kits as needed
- Answers telephones and directs calls to the appropriate person and/or department in a friendly, enthusiastic tone. Answers questions to the best of ability and/or directs questions to the appropriate person; writes and delivers accurate messages in a timely manner
- Audits mail and distributes to appropriate party
- Files and maintains department files and records; maintains department logs, records, and files
- Maintains inventory of and distributes radios, keys, and pagers
- Performs administrative duties and in-house errands as requested
- Assists management in training new Staff Members within their department when applicable
- Maintains constant communication with host Staff on current quoted/wait times for Guests
- Laminates new Staff Member nametags
- Sells and distributes uniform components to Staff Members
- Distributes, tracks, and maintains promotional items
- Maintains high-level of knowledge regarding the company’s products and happenings, and communicates properly to Guests; establishes rapport with all Guests through name recognition
- Notifies Manager/Supervisor of low inventory and recommends new inventory; communicates opportunities and concerns
- Performs other duties and tasks as assigned or determined by Management or Supervisors
- Understands and utilizes all safety and sanitation practices as defined in the safety program and reports any accidents to Management
- Performs other duties and tasks as assigned or determined by management or supervisors and moves with a sense of urgency.
- Adheres to all company policies and procedures as established in the Staff Member Handbook
SKILLS/EXPERIENCE:
- Good written and verbal communication skills
- Ability to interact professionally with other departments and outside contacts
- Ability to complete a heavy workload and handle multiple tasks in a fast-paced environment with minimal supervision
- Six months in a guest service role with high volume cash handling experience required
- One to two years of Microsoft Office to include proficiency in Excel and Word
- High-volume phone answering experience preferred
- Clerical experience and typing speed of 25 wpm; or equivalent combination of education and experience
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