Position Summary: The Case Manager provides case management coordination, individual case planning, monitoring of participants’ progress, coordination, and facilitation of progress meetings as well as tracking and reporting individual and program activities. Is accountable for providing comprehensive and excellent services with the goal of achieving optimum outcomes for each participant.

Typical starting range between: $23-30/hr.

A day in the life: In a typical day, a Case Manager can expect to...

• Individualized Case Management Services - Ensures individuals receive ongoing case planning, individualized and personalized goal setting, feedback on progress toward goals, supports and follow up for making progress toward individual goals.
• Case Management Coordination - Ensures comprehensive and optimal service delivery for all individuals by serving as the main contact and liaison for the individual and cooperating partners, persons and/or agencies.
• Documentation - Completes and maintains essential documentation about participant needs and the services provided within established timelines and in accordance with applicable procedures, policies and requirements.

Job Pay & Perks:

• Benefits: Generous paid time off (PTO) program, competitive medical, dental and vision plans, employer-paid life insurance, 401(k) plan with employer match, employee discount!
• Opportunities for career development and advancement
• Goodwill-Easter Seals Minnesota believes that diversity, equity and inclusion (DEI) are central to our mission to eliminate barriers to work and independence, and our vision of a world where everyone experiences the power of work. We strive to reflect the communities we serve and strengthen partnerships, while making a solid case for the importance of this work. We will bring diversity, equity and inclusion to the forefront internally and externally and speak out against overt and systemic racism, oppressions and inequities.

About You:

Required Knowledge & Skills:

• Strong organizational skills.
• Ability to meet deadlines and achieve required outcomes
• Adaptive and open to change and flexibility within job
• Proven verbal and written communication skills
• Effective decision making skills
• Experience successfully managing a case load
• Knowledge of data privacy requirements and ability to maintain confidentiality of sensitive information
• Interest and comfort working with individuals and families from diverse cultural, social and economic backgrounds.
• Ability to work in a team environment.
• Proficient in Microsoft Office Suite software and the ability to accurately enter data into computer-based systems.

Prior Experience & Education:

• Relevant Experience required (1-3 years)
• Associate Degree or Bachelor’s degree in a related field preferred

About Us:

• Goodwill-Easter Seals Minnesota is a 501(c)3 nonprofit that offers job training and customized career support to eliminate barriers to work and independence.
• Proceeds from thrift retail, e-commerce, grants and financial contributions fund our services that help Minnesotans get equitable access to employment opportunities and realize the power of work.
• Shopping and donating divert over 65 million pounds from local landfills annually and have helped us connect people to jobs since 1919.
• Read more about us here!

Goodwill-Easter Seals Minnesota (GESMN) is an Equal Opportunity Employer committed to creating a diverse workforce. GESMN will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.