Case Coordinator (Client Support-Project Specialist)

Full Time
Tampa, FL 33605
Posted
Job description

Job description

Enrollment Alliance is disrupting the health insurance industry with innovative software products and unrivaled trade processes. We are a family-oriented team headquartered in Tampa, FL. We have a national footprint that we continue to expand upon while collaborating with our business partners to achieve mutual success.We are Pioneering: We relentlessly challenge conventional wisdom recognizing that the status-quo is a barrier to progress. We embrace new concepts and ideas knowing we have the safety and support necessary to live outside the box. We never settle for good enough, we take calculated risk while respectfully challenging ideas and concepts, always raising the bar. If you’re excited by the thought of building something bigger, being a part of team with momentum, and having the ability to make an immediate impact… we have a home for you. We’re searching for a process driven, extremely organized, detail-oriented individual for our headquarters in Tampa. This is an opportunity with tremendous growth potential. Recent college grads are welcome to apply.

Job Description-Case Coordinator/Account Manager: This role requires a person who is a born multi-tasker with excellent organizational and follow-up skills. In this role, you will be responsible for maintaining client relationships, collaborating with internal team, resolving complaints, keeping track of internal processes, collecting data, making sure timelines are adhered to, while providing an exceptional customer experience to our clients.In this role you will work closely with clients, internal technical team, sales representatives, and scheduling managers. You will collaborate with internal and external partners exploring how best to improve upon industry norms.

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Pay range $40k-42k commensurate with experience

Key Requirements: Team Player

Positive Attitude

Highly Organized

Problem Solver

Excellent Communication Skills

Time Management

Job Type: Full-time

Pay: $40,000.00 - $42,000.00 per year

Benefits:

  • Dental insurance
  • Disability insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Ability to commute/relocate:

  • Tampa, FL 33605: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

  • Customer service: 1 year (Preferred)

Work Location: One location

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