Are you looking for a career helping others? Looking for a company that values passion and rewards its employees with great benefits? Your search is over – Join our growing team at TheKey!

The Care Manager (CM) is the primary point of contact for our clients, their families and support networks. The CM is responsible for developing and maintaining the client care plan, supervising caregiver teams and managing the client relationship. They must have a pleasant and engaging personality, be able to remain calm in challenging situations, be able to think clearly and quickly implement solutions to problems as they arise. Finally, given the constant interaction with clients, their families and Caregivers, the CM must be a professional in knowledge, action and appearance – always reflecting the desired image of TheKey.

This is a full-time position, salaried position. The Care Manager will need to be responsive to and regularly available to the needs of our clients.

Job Benefits:

• Competitive pay
• Paid Training and Orientation
• Flex Paid Time Off
• 401K with company match
• Health Insurance available
• Make a difference in a senior's life

Apply today – seeking a Client Care Manager to join our team!

Job Responsibilities:

• Client Intake
  • Perform initial and detailed client assessments of clients either alone or in conjunction with a Client Care Consultant or other staff members.
  • Create an appropriate care plan, client specific orientation and caregiver training requirements for assigned clients.
  • Create in-home binders for all clients, including medication sheets and supplemental charting requirements.
  • Coordinate the necessary equipment and supplies required by each client.
  • Participate in determining the appropriate caregiver(s) for each client.
  • Serve as the initial caregiver for clients as needed.

• Caregiver Training
  • Meet with all new members of a client’s caregiver team to provide an orientation to the client, review the care plan and train on client specific needs.
  • Conduct a verbal review (telephone or in-person) with each caregiver within 1 business day of completing their first shift with a client.
  • Identify any additional training needs for caregivers assigned to clients and ensure completion.
  • Review Caregiver performance and client satisfaction following the start of service (or as necessary) to identify issues and make the appropriate corrections.

• Care Management & Client Retention
  • Serve as back-up Caregiver for clients if necessary.
  • Assist with other projects/tasks as assigned.
  • Assist with Referral Marketing by joining on specific calls/meetings.

Job Qualifications:

• Bachelor's degree
• Experience in geriatric healthcare, customer service, social work
• Strong computer skills including Microsoft Office programs
• Ability to work under pressure and manage multiple demands in a timely fashion
• Excellent written and verbal communication skills
• Minimum 3 years management experience
• Experience in elder care or in-home care highly preferred

Start your rewarding career with TheKey today. Apply now!

We serve clients in Omaha Metro, Blair, Valley, Gretna, Plattsmouth, Papillion, Lousiville, Fremont, Elkhorn, and the surrounding areas. This position may require travel to one or more of these areas.

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