City Manager Job Description

The Appleton City Manager is responsible for the overall management of the day-to-day operations of the Avis Rent A Car - Budget Rent A Car and Budget Truck brands. This includes supervising and developing staff, managing the fleet of cars and trucks, organizing, and directing all activities related to rental to maximize revenue and growth, while maintaining the highest level of customer satisfaction. Managers are generally expected to work between 40-45 hours per week. Primary work week is Monday - Friday (days) with occasional night and weekend hours as needed.

City Manager Specific Job Duties

• Manage and monitor productivity of all Appleton operational activities and personnel
• Complete adherence to and support of Midwestern Wheel’s Inc. Counter Sales Program. Ensure staff is properly trained, motivated and coached relative to each product offered, sales and operation processes.
• Hire, supervise, develop, motivate, and evaluate the performance of staff.
• Implement HR policies in the area of discipline, motivation, and performance in a consistent and fair manner.
• Establish, communicate, monitor, and update objectives for staff consistent with Company goals and objectives.
• Plan and implement staffing schedules based on business demands and transaction levels.
• Support of Midwestern Wheel’s Quality Assurance program to ensure vehicle quality is at a consistently high level.
• Ensure customer complaints and feedback are handled and resolved in a timely, effective manner.
• Ongoing communication with Service Department leadership and staff to ensure service-related operations are running at optimal levels to meet rental needs / activity.
• Maintain adequate vehicle control in accordance with company guidelines
• Build and maintain business relationships to facilitate profitability.

City Manager Benefits

Midwestern Wheels, Inc. provides a competitive salary and excellent benefits for its employees:

• Generous Paid Time Off (PTO)
• Company Vehicle
• Health, Dental and Vision Insurance
• Company Paid Life Insurance and Long-Term Disability
• 401(k) plan with company match
• Additional discounts including, but not limited to car rentals are accessible to employees.

About the Company

Midwestern Wheels, Inc. is a licensee of Avis Budget Group, Inc. a leading global provider of vehicle rental services. Midwestern Wheels, Inc. was established in 1958 and operates the Avis and Budget Rent A Car brands at locations in five Wisconsin cities: Appleton, Green Bay, Madison, Mosinee and Rhinelander. Our Management and Administrative Services Support Teams are located in Appleton, Wisconsin.

Midwestern Wheels Inc. is a high energy workplace where things move forward every day. We are a Customer-Led, Service-Driven organization that offers an enthusiastic, family-friendly and collaborative work environment where you can expect to be developed, recognized and rewarded for a job well done. If you want to go somewhere in your career, Midwestern Wheels Inc. is the place to be.

• Associates degree or a minimum of 3 years leadership or supervisory experience where sales and/or customer service were key elements of your duties
• Strong organizational and analytical skills to track all appropriate operational measures and analyze operational performance results.
• Capacity to learn extensive training material and apply daily on the job.
• Ability to work in a fast-paced environment
• Ability to demonstrate The Five Factors of Credibility: Competence, Character, Composure, Courage and Care for People.
• Strong communication skills. Ability to interact with both internal and external customers at all levels.
• Ability to manage and motivate staff in a team environment.
• Must pass pre-employment drug screen
• Must have a valid state driver’s license and no more than 2 moving violations in the current 12-month period
• No drug or alcohol related conviction on driving record in the past 3 years