We are currently seeking a Call Specialist to join our Assessment and Referral team to work on a full time basis.

Emerald Coast Behavioral Hospital provides inpatient treatment services to children, adolescents and adults at our 86-bed facility in Panama City, FL and outpatient services to adolescents and adults at our three outpatient centers located throughout the Florida Panhandle. Additionally, we offer specialized treatment for active duty military members through our Military Resiliency Program, specialized chemical dependency treatment and TMS therapy for chronic depression.

Visit us online at: https://emeraldcoastbehavioral.com/

• Responsilbe for managing incoming calls, faxes, referrals and monitoring the entrance and exit doors in A&R.
• Assure a safe entrance into A&R by utilizing the protable metal detector to scan all patients and accompanying family/friends.
• Secure all belongings and ititiate required intake paperwork.
• Orient patients to the faciliyt with emphasis on procedures & standard practices.
• Collect insurance and financial infomation. Verify insurance converage and benefits.
• Utilize computer system to collect and entercore date elements such as authorization information .
• Communicate indentified case problems to apprropriate level of management.
• Provides hands-on physical care, supervision, crisis intervention, behavior management, & behavior modification, employing appropriate verbal and crisis intervention techniques
• Conducts patient rounds and reports deviations from the expectations and standards
• Maintains professional therapeutic boundaries with patients and families

Benefit Highlights:

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300+ Subsidiaries!

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $13.4 billion in 2022. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 94,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

• High School Diploma or equivalent required. Some college or post high school education preferred.
• Two years of health care experience required. Acute behavioral health experience preferred.
• Ability to work a 40 hour work schedule Monday through Friday 9a-5:30p.
• Ability to work in a fast paced environment.
• Department: Assessment & Referral

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.