Call Center - Customer Service Representative - Monroeville, PA
Job description
BENEFITS
- Paid Vacation
- Pay Range based on experience $18-$21/hourly
- Health Insurance
- Paid Training
- Vision Insurance
- Dental Insurance
- Life Insurance
- 401(k)
- Profit Sharing
- Wellness Program
- Employee Discounts
- Bonus
- Monday -Friday 8a-5pm
- Gunton Pella Corporation 2644 Mosside Blvd, Monroeville, PA 15146
Gunton Pella Corporation is looking for energetic, customer service individuals with a passion for success with call center experience. (at least 1 year call center experience required.
Requirements:This position is responsible for ensuring all customer service calls and requests are completed in a timely, accurate, and efficient manner while maintaining a customer-focused attitude.
MANDATORY SUCCESS FACTORS
- Call Center experience required (1year )
- Diagnose problems over the phone (1year)
- Office experience (2 years )
- Excellence in Customer Service (2-3 years)
- Team-Focused
- Process-Oriented
- Computer Literate
- Problem Solving Skills
- Emotional Stability
- Multi Phone line experience
PERFERRED SUCCESS FACTORS
- work equivalency at least 2 yrs office experience
- Customer service experience
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