Job description
Company: ENT Specialists, Inc.
Position Title: Call Center Agent
Department: Medical Call Center, Brockton, Norwood or Plainville
ENT Specialists, Inc. is a group of physicians, nurses, medical assistants, audiologists and support staff dedicated to providing high quality ENT services to patients in four communities.
Our Brockton, or Norwood office, and Medical Call Center is seeking a full-time experienced Call Center Agent.
Duties and Responsibilities:
Full-time , Monday through Friday, with varying workload, flexibility a must.
Answering telephone calls in a busy call center, and screening, transferring and message taking.
Directs calls to nursing, billing or administrative staff as appropriate.
Registering patients, scheduling and rescheduling medical appointments
Qualifications/Skills:
High school diploma or equivalent
Preferred minimum of one year in a medial office setting
Strong verbal and written communication skills
Excellent customer service oriented approach
Computer proficiency and strong attention to detail are essential
Ability to multi task in a fast paced environment
Highly energetic and a team player
ENT Specialists offers an attractive benefits package for full-time employment, including medical/dental insurance, life insurance, and long-term disability, PTO, paid holidays, 401(k), and much more.
Location: Brockton or Norwood
Compensation: commensurate with experience
Principals only: Recruiters please don’t contact this job poster
Please, no phone calls about this job
Please do not contact job poster about other services, products or commercial interests
Job Type: Full-time
Application Questions
You have requested that Indeed ask candidates the following questions:
Do you have reliable transportation?
Work Remotely
- No
Job Types: Full-time, Part-time
Pay: $18.50 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Experience:
- Customer Service: 1 year (Preferred)
- Medical: 1 year (Preferred)
License/Certification:
- Driver's License (Preferred)
Work Location: One location
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