Job description

POSITION TITLE DIV. NAME DEPT. NAME

Cage Cashier Finance Cage / Credit

JOB PURPOSE:

To assist customers in the exchange of US currency for chips, cash, Pala Casino documents, negotiable instruments, and ambassadors of company good will.

QUALIFICATIONS: (Include equipment knowledge/use)

• Ability to handle money required
• One-year prior casino cage experience a plus.
• Ability to operate a computer terminal required.
• Knowledge of 10-key a plus.
• Excellent Guest Service Skills required.
• Excellent Communication Skills in both a verbal and written environment required.
• Read, write, speak and understand English required.
• Ability to communicate in additional languages a plus
• Must be 21 years of age or older

EDUCATION

• High School Diploma or Equivalent required

LICENSE REQUIREMENTS:

• Must be able to obtain and maintain Pala Gaming License

ESSENTIAL JOB FUNCTIONS:

• Redemption of casino chips, slot tickets, checks, credit and debit card advances for cash as requested by guests.
• Issuance and redemption of counter checks (markers) and guest deposits/withdrawals for cash, chips, checks and/or wire transfers.
• Maintaining and balancing an inventory of documents and negotiable instruments.
• Prepare reports, assignment of company funds and recordation of department revenues, verification of cash, coin, documents and chip inventory (removal and rotation).
• Establish new computer accounts and process document requirements for credit, check cashing with policy and regulatory guidelines.
• Responsible for maintaining their bank, equipment and surrounding area.
• Conducts operation of basic machinery such as a coin sorter, currency counter, coin wrapper and calculator.
• Basic knowledge of all computer systems used in the cage.
• Keep work areas clean and orderly including the outside of the cage.
• Promote teamwork and cooperation with supervisors and all co-workers.
• Communicate with supervisors regularly.
• Attend all shift meetings.
• Promote positive guest relations through prompt, courteous and efficient service.
• Bring disputes and unusual guest activities to the attention of the supervisor.
• Knowledge of local jurisdiction gaming laws (federal, state, compact, etc.) and attendant regulations as well as internal controls, policies and procedures.
• Comply with Title 31 record keeping and procedures.
• Keep all information concerning guests confidential.
• Maintain a consistent and regular attendance record.

PHYSICAL/MENTAL REQUIREMENTS: (*Constantly, Frequently, Occasionally)

• Constantly standing, reaching, lifting, eye/hand coordination for counting money, pulling chip racks from shelves and hand rotating them. Kneeling and/or lifting to remove bagged coins up to 45 lbs. Pushing and/or pulling chip racks, reading, writing, color/value discrimination (chips), handling and counting money, chips and other negotiable items. Walking, bending, stooping and coordination for filing cards. Knowledge of the alphabet, repetitive wrist/finger motion, and hearing specific customer requests.
• Frequent loading of computer paper requiring hand twisting, carrying boxes of paper and lifting load up to 50 lbs.
• Working rapidly with the ability to distinguish various chip colors, retention of detail, concentration amid distractions.
• Perform other duties as assigned.

WORKING CONDITIONS:

• Working with others/alone amid a noisy environment, climate-controlled, confined area.
• Some smoke, and odors.

Job Type: Part-time

Pay: $16.50 - $19.00 per hour

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Night shift
• On call
• Overnight shift
• Weekend availability

Ability to commute/relocate:

• Pala, CA 92059: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Cash handling: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: One location

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