Job description
THE MISSION INN HOTEL & SPA IS HIRING BUSSERS/RUNNERS
POSITION PROFILE:
The responsibility of the Runner/Busser is to maintain efficient service between kitchen and front of the house.
ESSENTIAL FUNCTIONS:
- Ensure all orders leaving the kitchen meet presentation standards and guest requests
- Knowledge of menu items
- Ability to explain ingredients and preparation methods for each item
- Knowledgeable of table/seat/station numbers, proper table set ups, capacity, and hours of operation
- Deliver food and beverage items from kitchen/bar in prompt and neat manner
- Inform servers and applicable team members of wait times and any product shortage
- Assist server with food and beverage service to ensure guest satisfaction
- Assist with clearing table settings and prepare table for resetting when needed
- Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments.
- Perform any general cleaning tasks as assigned by supervisor/manager to adhere to health standards
- Perform other duties as requested, such as cleaning spills, handling guest requests, greeting and seating guests and ensuring overall guest satisfaction
REQUIREMENTS:
Skills/Knowledge Required:
- Has a strong working knowledge of and passion for the food industry
- Displays a strong hands-on approach
- Thinks critically and objectively
- Guest service oriented
- Current Servsafe Food Handler Certificate Required
- Flexible schedule – must be available to work a variety of shifts
Ability to:
- Perform job junctions with attention to detail, speed and accuracy
- Prioritize, organize, and follow up
- Be a clear thinker, remaining calm and resolving problems using good judgment
- Follow directions thoroughly
- Understand guest’s service needs
- Work cohesively with co-workers as part of a team
- Work with minimal supervision
- Maintain confidentiality of guest information and pertinent hotel data
Physical Requirements:
- Ability to carry up to 40lbs.
- Ability to walk, stand, and bend continuously throughout the day.
Qualification Standards:
- Experience: Minimum 1 year of experience as a Runner/Busser in a high-quality full service or fast casual environment
The Mission Inn Hotel & Spa is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Mission Inn Hotel & Spa does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Physical setting:
- Casual dining restaurant
- Fine dining restaurant
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Weekly day range:
- Weekend availability
Work Location: One location
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