Business Management Analyst - Reserve Bank Operations & Payment Systems
Job description
The Business Management Analyst is responsible for and performs a range of administrative and operations management duties, including supporting review, analyses, and development of reports for internal division management and employees on various administrative operations functions that may include: Budget, Procurement, Recruitment, HR Systems , Board Policies, Space Planning, Travel, Event Planning, and/or other areas as assigned.
Position Requirements:
Requires a bachelor’s degree or equivalent experience and a minimum of 2 years of related experience. Must have working knowledge of many technical aspects of financial, human resources, facilities, budget, personnel, administration, and corporate services. Must have familiarity with the application of qualitative and quantitative analysis. Must have a strong customer service orientation and interpersonal skills, to include oral and written communication skills, as well as the ability to assist with change management efforts. Must be able to work effectively with more senior Business Management Analysts. Should possess the ability to exercise judgment, initiative, and confidentiality in all areas of responsibilities.
Must possess demonstrated organizational skills, be detailed oriented, and project oriented. Requires a working knowledge of Microsoft Office suite (e.g., Word, PowerPoint, Excel, and Access) Outlook and SharePoint.
Principal Duties and Responsibilities:
- Provides administrative support to the division director with travel arrangements, calendar management, meeting coordination, maintaining records, and memo preparation.
- Coordinates events; provides logistical and/or administrative support to the planning, scheduling, material preparation, and/or food and beverage arrangements; consult with other Board event planners and obtains required approvals.
- Utilizes HR Systems and databases to input and maintain personnel data for the division including job actions, promotions, salaries, rewards, and/or recruitment requisition information. This may include inputting and maintaining data to support pieces of the personnel management process (e.g., reward & recognition pools, reassignments) as well as running reports on both a regular basis (e.g., weekly, monthly, quarterly) and at the request of management. Maintains understanding of existing Board HR practices/procedures and assists with development of division-specific Human Capital solutions (e.g., policies, practices, programs, training, etc.). May also partner with Management Division (e.g., Compensation, Talent Acquisition, or other HR functional areas).
- Maintains working knowledge of Board and division administrative policies and procedures to ensure compliance. This may include working closely with HR staff in all HR policy areas (e.g., Compensation, Talent Acquisition, Travel, Leave, and Payroll) for matters that are more complex and require greater sensitivity. May research a variety of operational and policy issues as needed.
- Assists with the recruitment and hiring process for various positions in the division in coordination with HR Talent Acquisition. This may include helping to maintain division job descriptions, post jobs, review candidate applications, organize and coordinate review of candidate credentials. May also assist with the development and maintenance of recruitment programs and reports for the division including recruitment strategy, onboarding/orientation, D&I initiatives, etc. May track and serve as the point of contact to candidates throughout recruitment.
- Serves as a backup to other business management analyst in the division.
Remarks:
This position offers an opportunity for career development and growth in the areas of human resources, financial management, or business analysis. The ideal candidate takes the initiative and proactively takes ownership for their assignments. They have demonstrated the ability to learn from their experiences and applies the learning to new situations. The ideal candidate is adaptable and has a willingness to go beyond their comfort zone to perform unfamiliar tasks. They quickly adjust and constructively react to changing or new situations while taking ownership for their personal learning and development. Requires good communications skills. Utilizes communication skills in sharing ideas, concerns, and recommendations with more senior staff and in influencing support for programs through change management efforts. Must be able to work well in group settings and express oneself clearly, both orally and in writing. They perform multiple tasks and contribute to many projects requiring different and unrelated processes concurrently and with some supervision. Manages time effectively, works well under pressure, and may determine what approaches, methodologies, and/or interpretations are required to formulate solutions and facilitate timely completion of projects, often consulting with management.
A college degree or certificate in business administration or related field is preferred. The candidate will be required to take a proficiency test of Microsoft Office products. A writing sample may be requested.
This role is located in Washington DC and will require on-site presence.
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