Business Analyst, Sr

Full Time
Dallas, TX 75201
Posted
Job description
Job Summary:
Hilltop Holdings Inc. (NYSE:HTH) is a Texas-based diversified financial holding company specializing in banking, mortgage origination, and financial advisory through its wholly owned subsidiaries, PlainsCapital Bank, PrimeLending, and HilltopSecurities. Hilltop Holdings is dedicated to Integrity, Collaboration, Adaptability, Respect, and Excellence. Our principles are the momentum that drives our actions, guides our decisions, and enables us to earn the confidence of the customers and communities we serve. If you want to be a part of a team on the rise, Hilltop Holdings may be your next move forward.

The Senior Business Analyst is responsible for delivering business value through successful elicitation, prioritization, documentation, and validation of requirements for system implementations and business process improvement efforts that support multiple business lines. This role manages the business and technical requirements, user acceptance testing, training material development and delivery, and assists with facilitation of change management for large, complex, and/or high-profile projects. From initiation to completion, the Senior Business Analyst is accountable for the business requirements, facilitation and delivery of quality project deliverables, and obtaining the appropriate stakeholder reviews and sign-offs. Critical success factors in this position include experience in Enterprise-level data programs, and understanding of data management practices, plus strength in Agile Framework. Experience with Finance Systems and associated data is desired. The successful candidate will also demonstrate the ability to manage stakeholder expectations, synthesize multiple organizations’ needs into a common requirement package, identify integration opportunities, control project scope, assist with facilitating business change management and communications, and escalate project risks and issues. This role will work on multiple projects at a time with varying levels of complexity.
Essential Functions:
  • Ensure alignment of the project business and technical requirements to the project goals and objectives through effective scope alignment and relationships with project sponsors, team members, and cross functional subject matter experts and audiences.
  • Facilitate the development of project proposals, feasibility studies, vendor selection/recommendation, and cost-benefit analysis.
  • Foster productive working relationships with all project stakeholders, both business and technical team members, and effectively manage their expectations.
  • Organize work and prioritize deliverables across multiple projects in order to achieve project delivery expectations to achieve business benefits.
  • Manage business and technical requirements across multiple, large, complex IT and business process project initiatives utilizing the Hilltop Holdings project management framework and software development lifecycle (SDLC).
  • Facilitate effective elicitation, documentation, prioritization and validation of solution requirements as necessary. Utilize visual tools to create process flows, diagrams and wireframes to enhance stakeholder and partner team ability to relate to requirements and provide feedback for refinement.
  • Identify opportunities and provide recommendations for process improvements.
  • Provide data analysis for integration requirements, reporting needs, and other functions.
  • Facilitate requirement reviews and facilitate sign-offs with project stakeholders.
  • Work with developers to ensure understanding of the requirements and assist with issue resolution.
  • Facilitate user acceptance testing from creation of test scripts, stakeholder participation and completion through traceability and integration with quality assurance for tracking and validation of remediation.
  • Develop training and change management materials and facilitate training as appropriate for the project.
  • Ensure assigned project deliverables and milestones are completed on-time, within budget, and at the required level of quality.
  • Diligently validate alignment with project scope throughout the project and, when necessary, work with the project manager to understand impacts of requested scope changes that impact the project timeline, budget, and/or quality.
  • Escalate critical risks and issues in a timely manner.
  • Assist in the development, maintenance and training of the business analysis methodologies, techniques, and standards utilized by the organization.
  • Occasionally lead and manage small to medium-sized projects from inception through stabilization utilizing the Hilltop Holdings project management and software development lifecycle (SDLC).
  • Other functions as needed.
Job Requirements:
  • Must be currently living in the Dallas/Ft. Worth Area. This is hybrid position that reports into the Dallas Office 3 days out of the week / 2 WFH.
  • Qualified candidates must have a Bachelor's degree in Computer Science, Information Systems, Business Administration, or equivalent experience or education.
  • Proficient in the use of the Microsoft Office Suite, SharePoint, and Visio, Azure DevOps, Balsamiq
  • 7+ years of experience developing business requirements for vendor implementation, software development, and infrastructure deployment projects of varying complexity.
  • Ability to prioritize and manage workload for multiple, simultaneous projects.
  • Experience delivering business requirements within multiple delivery frameworks to include Waterfall, Agile, and hybrid models.
  • Fluency in the areas of application programming, database design, and technical architecture.
  • Experience identifying business process improvements and managing the training and change management associated with the implementation.
  • Ability to analyze and interpret business problems, identify resolution options, open a line of discussion w/ partners and stakeholders to drive consensus on an action.
  • Strong leadership, organization, and relationship management skills.
  • Excellent verbal, written, and interpersonal communication skills with proven ability to interact with all levels of the organization as well as external business partners.
  • Ability to effectively facilitate meetings and present complex information clearly and concisely.
  • Self-starter who is process-oriented, attentive to detail, and works well in a team environment.
  • Experience identifying and monitoring risks, both technical and operational in nature.
  • International Institute for Business Analysis (IIBA) Certification desired.
  • Experience in the Financial Services industry desired.

The above statements are intended to describe the general nature and level of work being performed by individuals in, or assigned to, the above position and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required, and may be changed at the discretion of the Company.
About the Company:

Founded in 1998 and headquartered in Dallas, Texas, Hilltop Holdings offers a diverse range of financial services through its four primary subsidiaries, PlainsCapital Bank, PrimeLending, and HilltopSecurities. PlainsCapital Bank is a leading commercial bank with locations throughout Texas. PrimeLending is a national mortgage provider focused on purchase mortgage originations. HilltopSecurities provides financial advisory, clearing, retail brokerage, and other investment banking services. Hilltop Holdings seeks to build the premier Texas-based diversified financial services holding company through acquisitions and organic growth. To learn more, please visit www.hilltop-holdings.com.

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