Job description
Budtender
POSITION DESCRIPTION
Title: Budtender
Schedule: Store hours are 11am-12am, 7 days a week. Open, Mid, and Closing shifts available
Location: Ridgefield, WA
Classification: Non-exempt
Opening Date: July 14, 2022
Salary Range: $17.00 – 22.10
Closing Date: August 14, 2022, or until filled
Position Summary:
Under direct supervision of the General Manager, provides and recommends appropriate cannabis related products based on effects and usage, and performs cash register and currency transactions for the Cannabis Dispensary. Creates an outstanding customer experience through exceptional service. Honors and represents the mission, vision, values of the Cannabis Dispensary.
***If you are an American Indian/Alaska Native and/or a Veteran and would like this to be considered for hiring, please note this on your cover letter and/or resume***
This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.
Essential Duties & Responsibilities:
- Collects payment, dispenses accurate change and provides customers with purchase receipts for cannabis products; handles refunds and exchanges of products.
- Utilizes a Point of Sale system to maintain customer transactions.
- Maintains the security of all funds in register at all times, including making timely cash drops to maintain the cash drawer below the maximum level of funds; secures monies and financial transactions in safe.
- Completes opening and closing responsibilities, ensuring adherence to specified procedures.
- Updates digital menus and tools; conducts inventory; ensures that sales floor is adequately stocked.
- Maintains the cleanliness and organization of all store areas in accordance with established policies, procedures, health and sanitation regulations.
- Exhibits a professional appearance, greets customers with a welcoming and professional manner, and maintains a friendly, cheerful and courteous demeanor at all times.
- Communicates clearly and openly with customers; explains and educates customers on different types of cannabis-related products including effects and safe usage; and advises customers on suitable cannabis products based on the customers’ needs, preferences, budget, and personal reactions to different strains of cannabis.
- Adheres to budtending procedures, ensuring not to exceed daily limits per patient or recreational customer.
- Correctly weighs, packages, and labels cannabis products.
- Verifies identification and legal age for all customers.
- Maintains current knowledge for all dispensary products and stays abreast of developments in cannabis laws, industry trends, and products.
- Coordinates with Assistant Manager and Inventory Coordinator to ensure compliance with all dispensary procedures; ensures current compliance with all tribal rules and regulations and with all legal and statutory requirements.
- Addresses customer complaints, concerns and questions and refers them to the supervisor as appropriate.
- Contributes to a team effort and accomplishes related results as required.
- Performs other duties as assigned.
Knowledge, Skills, and Abilities:
- Knowledge of traditional form of government and tribal customs and traditions.
- Knowledge of cannabis products and strains, medicinal benefits, methods of consumption, and effects of products.
- Knowledge of business English, proper spelling, grammar, punctuation, and basic arithmetic.
- Skill in treating internal and external customers with tact, courtesy, and respect.
- Skill in operating various word-processing, spreadsheets, and database software programs in a Windows environment.
- Skill in operating a cash register.
- Ability to adapt to new rules, regulations, products, systems, and team members.
- Ability to maintain confidentiality.
- Ability to interact and maintain good working relationships with individuals of varying social and cultural backgrounds; ability to present a professional, positive demeanor with customers and staff.
- Ability to communicate efficiently and effectively both verbally and in writing.
- Ability to handle multiple tasks and meet deadlines.
- Ability to exercise independent judgment.
- Ability to be reliable, prompt, and honest.
Minimum Qualifications:
- High School Diploma/GED.
- One year retail experience with cannabis budtending experience preferred.
- Experience working with a Point of Sale system, and processing cash transactions preferred.
- Must be 21 years of age or older.
- Must be able to successfully pass a background screening / investigation according to the established requirements below.
Tribal preference in accordance with Cowlitz Indian Tribe Code and CIT Employee Policies and Procedures Handbook shall apply to all positions. All positions are required to adhere to CIT’s established safety policies regarding vaccine requirements and personal protective equipment (PPE).
Background Investigation Requirements:
- Pre-employment drug screen (marijuana is excluded).
- Reference checks, education, and employment verification.
- State, and/or tribal criminal history checks.
Supervisory Responsibilities: This position has no supervisory responsibilities.
***If you are an American Indian/Alaska Native and/or a Veteran and would like this to be considered for hiring, please note this on your cover letter and/or resume***
The Cowlitz Indian Tribe is an Equal Opportunity Employer, and a Drug & Alcohol-Free workplace.
Except as provided by Title 25 CFR, Section 472 which allows for Indian preference in hiring, the Cowlitz Indian Tribe does not discriminate on the basis of race, color, creed, age, sex, national origin, physical handicap, marital status, politics, or membership or non-membership in an employee organization.
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