• Ensures all specimens are collected accurately and on time.
• Collects specimens according to established procedures using DOT guideline 49 CFR-Part 40.
• Completes random and emergency observed urine collections of same-sex clients as needed.
• Collects specimens for drug screenings and other Quest Diagnostics services.
• Responsible for completing Chain of Custody (COC) forms and Alcohol Testing Forms accurately.
• Label specimens as required.
• Upload, fax, mail COC, and Alcohol Testing Form within 24 hours to appropriate location.
• Package specimens for transport and ship to lab indicated on work orders.
• Make certain the proper forms are used for various collections.
• Responsible for the safe and timely transporting of specimens, supplies, equipment, and materials to the appropriate destination.
• Maintains records of each specimen collected. Support Record Deletion process when directed by Management.
• Provides customer service to clients.
• Follows DOT Guidelines for Breath Alcohol and Urine collections.
• Maintains all appropriate collection logs, accuracy logs, calibrations, DOT and BAT certifications.
• Correct collection errors within a 24-hour timeframe.
• Submits accurate time and travel logs as directed by management and on time.
• Submits accurate expense forms, if applicable, when required.
• Properly clock in and out for work assignments.
• Provides travel logs when applicable.
• Must send monthly Accuracy Checks to designated site location.
• Demonstrates organizational commitment.
• Adheres to departmental and company code of grooming, dress code, and lab coat policies; appearing neat and clean at all times. Be aware of smoke residue and heavy fragrances.
• Wear a company-issued identification badge at all times during work assignments.
• Reports on time to site within specified guidelines.
• Communicate appropriately with customers, 24-7 all center, Branch Office, clients, employees, and the general public.
• Communicates all DER discrepancies immediately to the appropriate Manager/Supervisor, employer representative, and/or call center.
• Remains polite and courteous at all times.
• Additional responsibilities of the Drug and Breath Alcohol Collector.
• Ensures equipment is neat, clean, and in good repair, takes appropriate action to advise Manager or Supervisor of required repairs and maintenance.
• Keeps necessary supplies on hand and contacts the proper website when supplies need to be replenished.
• Works effectively with staff employees to ensure compliance with dress code, EHS & QA requirements, customer service requirements, and SOP’s, advising Manager or Supervisor of any issues or problems as they arise.
• Answers phone when called to be dispatched by the employer.
• Return missed calls to dispatch even if not available for assignment. Dispatch is waiting for your return call. Advice call center when unavailable for collections.
• Participates in teams and special events when asked.
• Flexible travel (up to 100-mile radius) and flexible work hours. Maintain dates of availability and dates unavailable as appropriate.
• All other duties as assigned, within the scope of the position.

• High school diploma or equivalency preferred.
• Prefer Certified BAT/Urine Collector but not required as ExamOne/Quest Diagnostics certification will be completed.
• DOT Certification and any other necessary documentation pertaining to this position must be presented prior to a job offer.

• Prefer urine or hair follicle collection and experience
• Physical and Mental Requirements:
• Sitting, standing, driving, lifting no more than 10 pounds.
• Ability to concentrate on the task at hand
• Technical Training or Professional Licensing N/A

• Excellent interpersonal and communication skills.
• Must be flexible and available based on staffing requirements, weekends, and holidays. May be required to work occasional on-call duties weekends, evenings, and early AM.
• Must have a valid driver's license and clean driving record with access to dependable and insured transportation.
• Demonstrates good organization, communication, and interpersonal skills; is able to manage concerns of patients and employees in a professional manner.
• Basic computer skills in Microsoft Office with the ability to learn new software.
• Must be able to make decisions based on established procedures and exercise good judgment. Seek Supervisor guidance when appropriate.
• Ability to work in a rapidly changing environment.
• Access to a cell phone with texting and emailing capabilities.
• Access to a computer with scanning, printing, and faxing capabilities.

ExamOne is made up of dedicated people who understand that behind every paramedical exam and laboratory result there is a person making an important decision for their family’s future. That kind of decision deserves our utmost attention.Our value-added services are designed to make the underwriting process quick and convenient for applicants, agents and home office personnel. With customized statistical reports, an electronic voice response system and a team of solution experts dedicated to solving your business’s challenges, we are focused on helping underwriters achieve maximum efficiency