Our Favorite CITGO Perks are:: •Remote Work options available for eligible positions • Options are department and/or location specific •9/80 Work Schedule Option (where applicable) •Annual Vacation Incentive (40-120 hours of additional pay) for Eligible Employees •Paid Vacation Time •Company-Paid Holidays •Parental Leave •Excellent 401(k) Match •Pension Plan •Company-Paid Sick Leave and Long-Term Disability •Medical, Dental, & Vision Plans; FSA and HSA options •Company-Paid Life Insurance for Active Employees •Healthy Rewards Program •Service Awards Program •Educational Assistance Plan •Dependent Children Scholarships •Reimbursement for Gym Membership •Employee Discount Programs •On-site Health Clinic •On-site Cafeteria (select locations) •On-site Credit Union and ATM (Corporate office only) •On-site Fitness Center (select locations) PLEASE NOTE ALL JOBS DO NOT QUALIFY FOR ALL PERKS Relocation: Relocation Benefits are not available for this position. Note: Employer will not sponsor visas for position Job Summary:

The Strategic Brand Communications Manager is responsible for developing, implementing and coordinating comprehensive, integrated brand communications strategies with the goal of establishing and maintaining a favorable image and reputation for the CITGO brand family among internal and external stakeholders and audiences. The Manager will supervise a team responsible for developing and implementing brand communications projects; web strategies and web-based solutions; digital and social media plans; and the development of creative, compelling content for distribution across CITGO web properties and paid, shared and owned media. The Manager will provide strategic communications advice and counsel to the light oils and lubricants business units, partner across business units and departments, and work with external agencies, consultants and vendors to drive proactive and reactive communications initiatives.

Minimum Qualifications:

• College Degree (Bachelors Level) in Communications, Advertising, Journalism, International Relations, Business or Related field.

• Minimum of 12 years of experience in corporate and media communications.

Job Duties:

• Communications Plans, Message Development/Implementation and Content Management: Leads the development and implementation of comprehensive strategic brand communications plans in support of light oils and lubricants objectives, with the goal of advancing a favorable brand image and reputation with targeted audiences, including customers, employees, investors, consumers and media. Oversees and develops brand content for integrated consumer marketing campaigns and vehicles, including print, broadcast and promotional, that meet strategic brand objectives and communicate in a clear and appealing manner to target audiences. Provides expert and wide breadth of brand insight through all phases of content development, including research of business strategies to ensure an effective communication piece is delivered, development of presentation recommendations, and managing resources necessary to complete the project. Determine whether project development should be executed in house, at agency or through third-party vendor. Liaison with sales, brand equity, lubricants, corporate, and advertising agency of record.
  
• Writes, reviews, edits and/or approves, disseminates and coordinates key brand messaging throughout all platforms and promotional materials, including web, print, digital, outdoor, video, radio etc. . Responsible for ensuring key brand message points are being disseminated clearly and consistently, in a manner that resonates with key audiences to reinforce brand value. May conduct research to test messaging and its effectiveness. Collaborates and coordinates with the Corporate team to ensure alignment and create synergies across all media platforms. Must review all materials produced for the branded business, whether internally or through third-party vendors, to ensure that the brand voice and look is effective for the various target audiences.
• Web and Social Media: Develops web strategies and web-based solutions. Ensures brand related web content is accurate and refreshed across all CITGO websites, including CITGO.com, MarketNet, myCITGOstore, CITGO Now, Retail Connections, CITGO Now Lubes, etc., at all times. Oversees all brand focused social media channels, including content and creative. Works with Business Units and ad agency to develop social media editorial calendar and manages its execution.
• Staff and Budget Management: Supervises the daily activities of project managers, developers and content team staffto ensure workloads are distributed appropriately. Manages relationship with internal shared services teams and with external vendors such as advertising and digital agencies, strategic partners, videographers and photographers, to ensure projects meet the specified objectives and timeline. Manages internal and external resources to ensure all brand related projects are completed on time and on budget. Responsible for development of employees as well as coaching and completing performance reviews. Responsible for managing all cost centers related to corporate communications activities.
• Brand Crisis Management: Anticipates and manages retail related issues and threats to the CITGO brand image, proactively prepares for potential issues, and responds quickly to unforeseen issues, in coordination with the retail crisis response team led by brand equity development. If necessary, quickly organizes, manages and leads cross-functional teams. Based on the magnitude of the issue, implements and facilitates use of the company’s retail crisis management plan. Participates in and contributes to crisis communications planning, including crisis management training, coordination with business continuity, and the development and implementation of crisis simulation exercises for leadership team and related subject matter experts.